Forum Archive - Gtranslate pro upgrade to enterprices problem

Gtranslate pro upgrade to enterprices problem
May 2, 2013 4:44 am by hjrobert
We have installed pro, but it seems translate result not the same like free version, and some parts even has no translation, also makes the page different shapes. How we can solve this problem ?
Re: Gtranslate pro problem
May 2, 2013 6:34 am by Yana
Hi, Can you please post your website address so I can check and understand what the problem is?
Re: Gtranslate pro problem
May 2, 2013 9:24 am by hjrobert
Hi have PM to you
Re: Gtranslate pro problem
May 2, 2013 10:50 am by Yana
Hi, I checked your website for html validation error. There are 386 Errors . Please try to solve at least end tag errors. Please check your PM.
Re: Gtranslate pro problem
May 2, 2013 12:39 pm by hjrobert
Tks for your quick reply.Is it just problem for version PRO ? As it works fine in free version, will it be ok if we upgrade to enterprise directly ?
Re: Gtranslate pro problem
May 2, 2013 2:19 pm by Yana
Hi, You will need to fix html syntax errors for both versions . You can install Firebug add-on for Firefox which makes it easy to find and fix mistakes in your CSS code.
Re: Gtranslate pro problem
May 3, 2013 2:33 am by hjrobert
Tks. But why it works fine in free version ?
Re: Gtranslate pro problem
May 3, 2013 3:22 am by hjrobert
Its failed when we fix on Pro type, but everyting is fine on FREE version. Can i have a test on enterprise version ? seems stil cannot solve half translation.
Re: Gtranslate pro problem
May 3, 2013 7:35 am by Yana
Hi, We don't provide testing licenses but you can subscribe for one month and test it.
Re: Gtranslate pro problem
May 3, 2013 9:34 am by hjrobert
OK. If failed or success, can I have PRO refund ?
Re: Gtranslate pro problem
May 3, 2013 9:42 am by Yana
Hi, It is risk free using GTranslate. We have 30 day money back guarantee.
Re: Gtranslate pro problem
May 8, 2013 8:50 am by hjrobert
Hi I have paid $15 for enterprise and $79 for PRO. NOw i want to upgrade to enterprise and stop using PRO. How i can do ? pay balance ?
Re: Gtranslate pro problem
May 8, 2013 10:48 am by Yana
Hi, You will need to pay the difference and we wil activate the license for one year. Please contact us by email for more info. You can use the contact form on our homepage.
Re: Gtranslate pro problem
May 9, 2013 2:02 am by hjrobert
Tks. i have sent mail please help to check. Order #94391 and #78490. It looks work well on enterprise version and cannot work well in PRO.
Re: Gtranslate pro problem
May 9, 2013 3:57 pm by Yana
Hi, We sent the package. If you have a problem with the installation you can send access info and I'll check the settings.
Re: Gtranslate pro problem
May 13, 2013 2:08 am by hjrobert
HI it seems ok last week for enterprise, but why today i checked Only partly translated ??
Re: Gtranslate pro problem
May 13, 2013 6:44 am by Yana
Hi, If you see % before the text it means that the text is in the translation queue and you will see translated version soon.
Re: Gtranslate pro problem
May 14, 2013 2:48 am by hjrobert
I have ordered Order #94391 and #78490. , and also pay $80.00 for differences. May I know have you already upgrade my account to Enterprise ?? I have posted tickets also, still not get any confirmation. Please help confirm back, Tks
Re: Gtranslate pro upgrade to enterprices problem
May 14, 2013 8:42 am by Yana
Hi, Yes, we activated your license for one year. Please cancel monthly subscription.

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