Forum Archive - I shall give up & donate the fund I paid for gtranslate pro

I shall give up & donate the fund I paid for gtranslate pro
Jul 18, 2013 3:19 pm by silentpond
I'm not sure what's going on. It's more than a week I don't hear from you about the license I asked about in the other post. If you are unable to activate the license I paid for, confirm me. I shall give up and purchase translation software from another vendor. You are requested not to waste our time.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 18, 2013 3:55 pm by Yana
Hi, Sorry for the inconvenience. We will check your licenses ASAP.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 18, 2013 8:58 pm by Yana
Dear Silentpond, Your licenses are already active.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 21, 2013 5:20 pm by silentpond
Although I installed the translator properly I get "Moved Permanently" message (301 error) when I change the option of select menu. I sent you private message about this issue. Thanks,
Re: I shall give up & donate the fund I paid for gtranslate
Jul 21, 2013 9:02 pm by Yana
Hi, please try to enable Follow_Locations option in gtranslate config.php file.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 21, 2013 9:25 pm by silentpond
I configured FOLLOW_LOCATION as ('FOLLOW_LOCATION', true); but now I get (Moved Permanently) 301 error. Thanks,
Re: I shall give up & donate the fund I paid for gtranslate
Jul 22, 2013 8:03 pm by Yana
Hi, please check gtranslate .htaccess redirect rules. If you can send me access info I can check the settings.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 22, 2013 8:52 pm by silentpond
I e-mailed the exact configuration of my present .htaccess file. Thanks,
Re: I shall give up & donate the fund I paid for gtranslate
Jul 22, 2013 9:21 pm by Yana
Please put GTranslate rules after Rewrite Engine On.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 23, 2013 9:07 am by silentpond
I have put the rewrite rules just below Rewrite Engine On but still (Moved Permanently) 301 error is there. What could be the other possible resolution? Thanks,
Re: I shall give up & donate the fund I paid for gtranslate
Jul 23, 2013 9:35 pm by Yana
Do you have any redirection?
Re: I shall give up & donate the fund I paid for gtranslate
Jul 24, 2013 8:15 am by silentpond
Yes, there are redirection rules in .htaccess file and I already e-mailed you the .htaccess file in text format. By the way, we have installed pro version properly according to your installation guideline but we are unable to figure out what is causing 301 Moved Permanently error. If you want you can investigate the problem yourself.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 24, 2013 2:55 pm by Yana
Hi, Can you please send me FTP access info , so I can check the settings?
Re: I shall give up & donate the fund I paid for gtranslate
Jul 25, 2013 3:54 pm by silentpond
I've e-mailed you the ftp details. If you have any question, let me know.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 25, 2013 9:56 pm by Yana
Thank you! I'll check it ASAP.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 28, 2013 10:34 am by silentpond
We are really unable to translate a single webpage using your translator. Do you tell us what's going wrong? If it's the inability of your software we shall give up but you are requested to confirm it from your side. If it's something that is related to our server configuration let us know that too. We can assure you that we followed every single step properly as guided in your installation manual.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 28, 2013 9:44 pm by Yana
Hi, Please give me access to the root directory, so I can check the settings. I can access only to gtranslate folder.
Re: I shall give up & donate the fund I paid for gtranslate
Jul 29, 2013 4:04 pm by silentpond
I've sent you a private message.

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