Forum Archive - trouble shooting

trouble shooting
May 11, 2015 10:29 am by hjrobert
We have met problem with enterprise version like cannot be translated.BUt can open the english website. Please help to check Tks !
Re: trouble shooting
May 11, 2015 11:33 am by Yana
Hi, Please make sure that you are not blocking our server IP address 94.23.220.23. You may contact your hosting provider and ask to unblock our IP address.
Re: trouble shooting
May 11, 2015 12:05 pm by hjrobert
no not blocking . It is normla last week. but now occur error. Is there any other reason ?
Re: trouble shooting
May 11, 2015 12:36 pm by Yana
Hi, Did you change your IP address?
Re: trouble shooting
May 11, 2015 1:17 pm by hjrobert
No we did nothing. the main website can still open
Re: trouble shooting
May 11, 2015 1:48 pm by Yana
Hi, Please disable URL translation .
Re: trouble shooting
May 11, 2015 3:39 pm by hjrobert
How ?
Re: trouble shooting
May 12, 2015 1:02 am by hjrobert
Hi is there any way to solve ? Or need us to change host ?
Re: trouble shooting
May 12, 2015 9:20 am by Edvard
Hi, You will need to remove <meta name="uri-translation" content="on"/> from your website source code. Currently you have many URLs which are not possible to translate. For example http://www.domain.com/?gallery--t,120_p ... -grid.html Thanks!
Re: trouble shooting
May 12, 2015 3:40 pm by hjrobert
Will this help if i change to a new host ?? if change to a new ip address ?
Re: trouble shooting
May 12, 2015 7:10 pm by Edvard
No. The issue is related to your current URL structure. If you change the host your URL structure will stay the same. Thanks!
Re: trouble shooting
May 13, 2015 5:12 am by hjrobert
Really ? But it runs well in past 2 years, why now related with URL structure ? Our structure like http://www.xxxx.com/gallery/Beer_Cups.html
Re: trouble shooting
May 13, 2015 8:17 am by Yana
Hi, Here are some URLs which cannot be translated http://www.xxxxxx.com/gallery--t,42_p,0-0---46-grid.html http://www.xxxxxx.com/gallery--tp,7_b,_t,34_p,0-0---36-grid.html http://www.xxxxxx.com/?gallery--tp,7_t,28_p,0-0---54-grid.html http://www.xxxxxx.com/gallery--t,43_p,0-0---17-grid.html
Re: trouble shooting
May 18, 2015 2:38 pm by hjrobert
Hi I removed. but problem still there. would you help to check ? ja.xxxxxxx.com
Re: trouble shooting
May 19, 2015 4:02 pm by Yana
Hi, You didn't correct all urls . Please check left sidebar links and you can see them: For example /?gallery--t,32_p,0-0---45-grid.html /?gallery--t,65_p,0-0---60-grid.html You need to disable URL translation feature or correct all links and it will work properly
Re: trouble shooting
May 19, 2015 4:30 pm by Edvard
Hi, It should be active now. Please make sure that you keep URL translation off, otherwise it will be blocked again automatically. Thanks!

SIMILAR TOPICS

trouble with enterprise version setup on drupalApr 25, 2014 3:25 pmReplies: 29Post by: masergy
Your GTranslate Pro trouble shooting documentSep 29, 2014 6:07 amReplies: 1Post by: susanp
[Solved] trouble with .htaccess ... i thinkDec 18, 2011 8:28 amReplies: 10Post by: daneel_olivaw
[Solved] Trouble with Sitemap and Translation EditDec 7, 2011 3:05 pmReplies: 4Post by: lastmanpower
trouble with installetionNov 14, 2011 9:31 amReplies: 3Post by: stevan97

Try GTranslate with a free 15 day trial