Forum Archive - GTRANSLATE NOT WORKING

GTRANSLATE NOT WORKING
Oct 31, 2015 5:56 pm by eureporter
When I click any of the flags I get no translation occurring whatsoever. I have paid for GTranslate previouslyand my Google Api is setup and configured correctly. No matter what settings I change in the backend, no translation occurs. http://www.eureporter.co
Re: GTRANSLATE NOT WORKING
Oct 31, 2015 5:58 pm by Edvard
Hi, Your subdomains are pointing to a different IP address. You need to make sure that they point to us, as described in the initial instructions email. Thanks!
Re: GTRANSLATE NOT WORKING
Oct 31, 2015 6:01 pm by eureporter
How do I reconfigure this? can't locate original email can you resend please
Re: GTRANSLATE NOT WORKING
Oct 31, 2015 6:03 pm by Edvard
You need to point all your language subdomains to ani.tdn.gtranslate.net by using a cname DNS record. Do you have Enterprise or Pro license?
Re: GTRANSLATE NOT WORKING
Oct 31, 2015 6:06 pm by eureporter
Pro license
Re: GTRANSLATE NOT WORKING
Oct 31, 2015 6:09 pm by Edvard
OK, so your URLs are not configured correctly. You need to have http://www.eureporter.co/ru/ instead of http://ru.eureporter.co/ with Pro. Also you have to pay to use Google Translate API. But it is more financially beneficial to use GTranslate Enterprise and pay only the service fee to us. We can exchange your current Pro license to Enterprise license. Let me know. Thanks!
Re: GTRANSLATE NOT WORKING
Oct 31, 2015 6:10 pm by eureporter
Can you exchange the license and resend the configuration instructions please. Appreciated
Re: GTRANSLATE NOT WORKING
Oct 31, 2015 6:15 pm by Edvard
To exchange your current Pro license to 1 year Enterprise license you need to send 101 USD to [email protected] PayPal account and write a payment note with your domain name. Thanks!
Re: GTRANSLATE NOT WORKING
Nov 3, 2015 12:16 pm by eureporter
This has now been done can you please update me when the enterprise license has been upgraded and also email instructions for setup ASAP.
Re: GTRANSLATE NOT WORKING
Nov 3, 2015 2:43 pm by Yana
Thank you for your payment. We will check it and send the instructions ASAP.
Re: GTRANSLATE NOT WORKING
Nov 4, 2015 5:21 am by Edvard
Hi, We have not received the payment from you. Thanks!
Re: GTRANSLATE NOT WORKING
Nov 16, 2015 3:16 pm by eureporter
Payment was submitted on the 2nd November. Please can you update me ASAP
Re: GTRANSLATE NOT WORKING
Nov 16, 2015 3:16 pm by eureporter
You sent a payment for $101.00 USD to Art Smart Trading Limited.
Re: GTRANSLATE NOT WORKING
Nov 16, 2015 7:03 pm by Yana
Hi, Can you please send me your paypal email address, so we can check it?
Re: GTRANSLATE NOT WORKING
Nov 23, 2015 9:47 am by eureporter
Please recheck your PayPal as payment has now been sent to [email protected]
Re: GTRANSLATE NOT WORKING
Nov 23, 2015 2:14 pm by Yana
Hi, Can you please send me your PayPal email address? From which PayPal account you sent the money?
Re: GTRANSLATE NOT WORKING
Nov 24, 2015 7:08 pm by eureporter
Have messaged you numerous times saying it is from [email protected]
Re: GTRANSLATE NOT WORKING
Nov 24, 2015 9:10 pm by Yana
Hi, Your license is active. I have sent the instructions. Please let me know if you have any questions.
Re: GTRANSLATE NOT WORKING
Jan 1, 2016 4:16 pm by eureporter
I am still waiting for you to setup the Wildcard SSL certificate, I have sent payment and details to your email address as requested. Please provide an update for me urgently
Re: GTRANSLATE NOT WORKING
Jan 1, 2016 10:33 pm by Edvard
Hi, Please resend it to [email protected], I have not received it. Thanks!
Re: GTRANSLATE NOT WORKING
Jan 2, 2016 1:33 pm by eureporter
The file was sent via WeTranfer.com, however I have now resent from my personal email address. Please confirm you have received it.
Re: GTRANSLATE NOT WORKING
Jan 2, 2016 8:02 pm by Yana
Hi, We have installed SSL certificate.

SIMILAR TOPICS

Gtranslate MultisiteFeb 12, 2019 7:27 amReplies: 1Post by: infact_dat
Gtranslate: Error with numberFeb 20, 2019 1:20 amReplies: 1Post by: infact_dat
GTranslate 3.7.4, Joomla 3.9.3 - doGTranslate is not definedFeb 22, 2019 12:34 pmReplies: 1Post by: oase
Add-on gtranslate no longer worksFeb 2, 2019 6:01 amReplies: 1Post by: DarylDixon
Instragram and Gtranslate...!!!!Dec 19, 2018 11:18 amReplies: 1Post by: zackfernandes

Try GTranslate with a free 15 day trial