Forum Archive - An error occurred

An error occurred
Mar 3, 2016 12:13 pm by SIMTANDA
Hiu Yana, i have now implemented the the html based code on my website http://www.heartslovefree.com,but it is loading very slowy when i switch to for example http://cs.heartslovefree.com/join.php and browse my site. I often get the following error: --- An error occurred. Sorry, the page you are looking for is currently unavailable. Please try again later. If you see this error constantly and you are the system administrator of this resource then please make sure that you are not blocking our IP address: 94.23.220.123 Faithfully yours, GTranslate - Translation Delivery Network.
Re: An error occurred
Mar 3, 2016 2:10 pm by Yana
Hi, It can be slow if it doesn't have some parts in the translation cache and it should to translate. Please check your page response time. If the first request takes longer than 5 seconds you will see an error. You can use http://tools.pingdom.com/fpt/ to check it. Please make sure that your server is on a reliable network. You should fix the issue with your hosting. Also you can consider using CloudFlare or changing the hosting.
Re: An error occurred
Mar 7, 2016 7:21 pm by SIMTANDA
If i change the hosting to your servers will it go faster?
Re: An error occurred
Mar 7, 2016 8:55 pm by Edvard
Hi, If the load time of your page is because of your hosting and it is not an application issue, then yes. Thanks!
Re: An error occurred
Mar 8, 2016 7:43 am by SIMTANDA
To be honest, i thinkl it is an aplication issue, because i ran Joomla before on the the same host (Godaddy), and it ran just as fast as the main domain www.heartslovefree.com So if it is an aplication issue, what do i do then?
Re: An error occurred
Mar 8, 2016 11:34 am by Edvard
I would recommend to begin with cloudflare, it is free. Currently it seems that our IP is blocked and we cannot ping to you.
Re: An error occurred
Mar 8, 2016 8:15 pm by SIMTANDA
Whats your IP, so i can check with my host?
Re: An error occurred
Mar 8, 2016 9:39 pm by Edvard
94.23.220.123
Re: An error occurred
Mar 8, 2016 11:04 pm by SIMTANDA
I followed your advice and i am now using www.cloudflare.com and i have configured the following subdomain http://da.heartslovefree.com As you can see I am getting an Error 1000. Here are the CNAME VALUES: Name = da Value = van.tdn.gtranslate.net TTL = Automatic Status = On CloudFlare
Re: An error occurred
Mar 8, 2016 11:35 pm by SIMTANDA
Ok, i deleted the CNAME RECORDS since it seems that the subdomains dont need configuration in CLOUDFLARE! Or do they?
Re: An error occurred
Mar 9, 2016 8:43 am by Yana
Hi, Please make sure that the cloud icon is disabled in DNS manager for "de" CName.
Re: An error occurred
Mar 9, 2016 11:06 am by SIMTANDA
I have now disabled cloud icon for "de" CNMAE and i am now getting this error message: Error 1000 Ray ID: 280e0cd4b0fe1049 • 2016-03-09 11:05:08 UTC DNS points to prohibited IP What happened? You've requested a page on a website (heartslovefree.com) that is on the CloudFlare network. Unfortunately, it is resolving to an IP address that is creating a conflict within CloudFlare's system. What can I do? If you are the owner of this website: you should login to CloudFlare and change the DNS A records for heartslovefree.com to resolve to a different IP address. CloudFlare Ray ID: 280e0cd4b0fe1049 • Your IP: 94.23.220.123 • Performance & security by CloudFlare
Re: An error occurred
Mar 9, 2016 1:30 pm by Yana
Hi, I can see you are redirecting your http://heartslovefree.com/ to http://wwww.heartslovefree.com/. You will need to remove www for our network requests. For that you should disable www redirection for your website and add the following rules to your .htaccess file after RewriteEngine on RewriteCond %{HTTP:X-GT-Lang} ^$ RewriteCond %{HTTP_HOST} ^heartslovefree.com RewriteRule (.*) http://www.heartslovefree.com/$1 [R=301,L] If you cannot disable www redirection let us know and we will do it on our server.

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