Forum Archive - Page not found error for translated pages

Page not found error for translated pages
Mar 17, 2016 11:04 am by sadashiv
I have few page which show access denied when I change language on these pages, eg http://gokhalemethod.com/video/how_use_gokhale_roller If I open this page and then change language to say German then it shows page not found. Would like to know how to fix this issue. Thanks, Sadashiv.
Re: Page not found error for translated pages
Mar 17, 2016 1:16 pm by Yana
Hi, Did you edit the URL?
Re: Page not found error for translated pages
Mar 17, 2016 4:21 pm by Yana
Hi, The issue will be fixed in the next version of the drupal module. If you can send FTP access information we can fix it. You can send the information using the contact form on our homepage.
Re: Page not found error for translated pages
Mar 18, 2016 8:41 am by sadashiv
Hi, I don't have a single server as I have a load balancer and multiple nodes, Can you send me the module file so that I can replace it on all instances. Thanks, Sadashiv.
Re: Page not found error for translated pages
Mar 18, 2016 6:41 pm by Edvard
Hi, In that case you will need to wait for the updated version. Thanks!
Re: Page not found error for translated pages
Mar 21, 2016 4:14 am by sadashiv
Can you specify these changes in the module file so that I can make these changes on production. Can we try it on dev site (different domain name) as that is a single server instance and then I can move the module file changes on production? I guess that won't be possible as we are using enterprise version on production and don't have that for dev, still want to check all possibilities. Thanks, Sadashiv.
Re: Page not found error for translated pages
Mar 21, 2016 2:56 pm by Edvard
Hi, When the new version is available you will need to update it. For now I have no information about the changes, they are not ready yet. Thanks!
Re: Page not found error for translated pages
Mar 21, 2016 4:46 pm by sadashiv
Would like to know, do we have a rough estimate till when will we have a new version? Thanks, Sadashiv.
Re: Page not found error for translated pages
Mar 21, 2016 5:06 pm by Edvard
Hi, It will be about 10 days. Thanks!
Re: Page not found error for translated pages
Mar 21, 2016 5:17 pm by sadashiv
Thanks for the update, I'll wait for 10 days. Thanks, Sadashiv.
Re: Page not found error for translated pages
Apr 4, 2016 5:52 pm by sadashiv
I checked the new version of the module on my site but the issue is still not fixed. I tried flushing cache but still the issue persist.
Re: Page not found error for translated pages
Apr 5, 2016 5:37 pm by Edvard
Please check version 1.13 Thanks!
Re: Page not found error for translated pages
Apr 6, 2016 9:20 am by sadashiv
Hi, I tried the latest version but the issue still exists. http://de.gokhalemethod.com/Video/how_u ... ale_roller shows page not found. Thanks, Sadashiv.
Re: Page not found error for translated pages
Apr 6, 2016 5:28 pm by Edvard
Please try again. It is fixed. Thanks!
Re: Page not found error for translated pages
Apr 8, 2016 10:08 am by sadashiv
I tried it and it worked for above example but found few other pages broken, eg http://zh-tw.gokhalemethod.com/videos/601 When I click on any video listed it shows page not found Thanks, Sadashiv.
Re: Page not found error for translated pages
Apr 11, 2016 10:21 am by sadashiv
I think it's also causing problems for pdfs. I have few articles which have links to pdf on my site but the problem is gtranslate is also translating the url and thus causing page not found error for the pdf's. Thanks, Sadashiv.
Re: Page not found error for translated pages
Apr 13, 2016 3:39 pm by sadashiv
Hi, We tried to discuss this issue in our team and what we thought that the url translation is causing page not found. Can we disable url translations i.e. http://gokhalemethod.com/news should not goto http://de.gokhalemethod.com/Nachrichten when we translate but rather redirect to http://de.gokhalemethod.com/news Please disable the url translations so that we don't face these issues on different pages. Also to include in this issue we saw that when we are on http://gokhalemethod.com/news and change the language to german then it redirects to http://de.gokhalemethod.com/news but when we are on home page and change the language to german and click on the news page link it goes to http://de.gokhalemethod.com/Nachrichten This seems weird so can we just keep the normal english url only with the language code at the beginning i.e. de.gokhalemethod.com Thanks, Sadashiv.
Re: Page not found error for translated pages
Apr 13, 2016 8:10 pm by Edvard
Hi, I have checked the issue and it seems that the words videos and video are translated to the same segment in Chinese language. If you edit and correct the URL translation the issue will be fixed. If you wish to turn the feature off you can remove the meta tag from your template: <meta name="uri-translation" content="on"/> Thanks!
Re: Page not found error for translated pages
Apr 14, 2016 3:59 am by sadashiv
Hi, Thanks for the update, this fixed the issue. Thanks, Sadashiv.
Re: Page not found error for translated pages
Apr 30, 2016 7:10 pm by sadashiv
We are facing this issue again Steps to replicate Go to Products and then choose Italian -- so that the URL changes to: http://it.gokhalemethod.com/product then hover over first tab and go to blog - you get a 404. Works fine for German, others... not sure?
Re: Page not found error for translated pages
May 5, 2016 12:26 pm by sadashiv
Hi, Would like to get some update on this case Thanks, Sadashiv.
Re: Page not found error for translated pages
May 10, 2016 8:27 pm by Edvard
Hi, In italian the URL segment for blog was translated to blogs, which caused the issue. Now it is removed. I can see that you have the URL Translation off now, if you enable it you will be able to edit the URL translation segments to correct incorrect translations. If you do not want to use URL Translation feature, please let me know and I'll clear all your URL Translations from our database. Thanks!
Re: Page not found error for translated pages
May 10, 2016 8:38 pm by sadashiv
Hi, We don't want url translations. We have it turned off using meta tags Thanks, Sadashiv.
Re: Page not found error for translated pages
May 11, 2016 11:39 pm by Edvard
Your URL translations are removed from our server. Thanks!

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