FAQ

General FAQ

What is GTranslate?

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GTranslate is a multilingual solution for your website.

  • Multilingual solution makes your website available to the world
  • One click translation helps visitors to read your site in their native language
  • Free automatic translation translates your site instantly upon installation
  • Professional translation by a human being is available 24/7
  • Customizable layout lets you choose the suitable layout for your site
  • Analytics with Google provides insight into your audience and user activity
 

GTranslate is for website owners who care about international traffic and sales.

What is the quality of translation?

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It's Google translation, hence Google quality. In the Pro and Enterprise versions you can refine the translations manually and order professional translations directly from your site.

Which languages are supported?

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Here is the list: Afrikaans, Albanian, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hausa, Hebrew, Hindi, Hmong, Hungarian, Icelandic, Igbo, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Khmer, Korean, Lao, Latin, Latvian, Lithuanian, Macedonian, Malay, Maltese, Maori, Marathi, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Welsh, Yiddish, Yoruba, Zulu

Which websites are supported?

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All the HTML websites are supported. However the contents of media files like images and flash will not be translated.

Where I can see analytics data?

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You need to login to your Google Analytics account -> Content -> Event Tracking. The event name will be GTranslate and you will see event categories for each language code. If you want to see French language usage you can click on fr and you will see which pages are translated to French by your visitors.

Which URL structures are available?

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The following table outlines your options:

URL structure Example Availability Pros Cons
Country-specific example.ru GTranslate Enterprise
  • Clear geotargeting
  • Best for SEO
  • Easy separation of sites
  • Expensive
  • Strict ccTLD requirements (sometimes)
Subdomains de.example.com GTranslate
  • Startup
  • Business
  • Enterprise
  • Better geotargeting
  • Good for SEO
  • Easy separation of sites
  • Users might not recognize geotargeting from the URL alone
Subdirectories example.com/de/ GTranslate
  • Startup
  • Business
  • Enterprise
Still beta
  • Good geotargeting
  • Good for SEO
  • Users might not recognize geotargeting from the URL alone
  • No separation of sites
URL parameters example.com?lang=de Not available
  • Not recommended.
  • URL-based segmentation difficult
  • Users might not recognize geotargeting from the URL alone
Cookies or Sessions example.com GTranslate Free
  • Quick setup
  • Not indexed in search engines
  • No SEO advantage

GTranslate TDN FAQ (Startup, Business, Enterprise)

What are the server requirements?

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There are no server requirements! Your website can be written in any programming language and hosted on any web server.

How the free version differs from the paid versions?

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Free vesion is a nice looking language selector you can place on your website. It has a built in Javascript engine which allows to translate your website automatically to multiple languages. With free version your website URL doesn't change and the translations are not stored. While paid versions are a translation proxy also known as Translation Delivery Network. We host the translated versions of your website on our cloud network under a language specific domain. In that case every language will have a separate domain and be indexed in search engines, which will help you to increase international traffic and sales.

What is a Translation Delivery Network?

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Translation Delivery Network is a translation proxy which mirrors your website in different languages.

GTranslate TDN technology is a cloud-based approach to the website translation task. There is no need to alter your environment and install software to localize your website. You can have your multilingual website up and running in less than 5 minutes.

We will translate your content and host your translations in our cloud network. All the visits to your translated versions will be proxied through our network to your original website, so you will have a translated mirror of your website.

How it works?

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You just need to change your DNS records to add sub-domains or domains dedicated to your languages to our Translation Delivery Network. So when someone visits the new added sub-domain it will show the translated clone of your website. After that you can just configure and place the GTranslate Free widget on your site to enable language selection.

TDN

What is a centralized translation cache?

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When we discover new content we translate it and store it in our translation cache. It allows the translated pages to load faster. The quality of the translations cache will improve over time by using crowd sourced and professional translations.

Translation Cache

What is URL Translation?

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Here is an example

URL Translation

What about updates?

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Updates are done seamlessly. Since the translations are hosted on our server we take care about updates. You just use up to date service every day.

Do I need to pay for Google Translate API key usage?

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No, we provide the automatic translations for free.

Can I test before making a payment?

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Yes, we have a 15 days free trial for our new customers.

If you decide to cancel during the trial period you will not be charged anything.

Can I use it on SSL / HTTPS website?

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Absolutely! By default we provide a self signed certificate, but if you want we can setup verified certificate purchased by you.

This option is available in GTranslate Enterprise plan.

Can I exclude some parts from being translated?

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Yes, you need to wrap the text you don't want to be translated with <span class="notranslate"></span>. You can add class="nturl" to the "a" tag if you don't want the destination URL to contain the language code.

How does the 15 day free trial work?

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Trial is available for new customers only. If you do not wish to continue you may cancel any time during the trial period and you will not be charged anything.

What types of payment do you accept?

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We accept PayPal payments.

Try GTranslate with a free 15 day trial