Forum Archive - blocked - what now? blocked - what now?
Mar 19, 2014 12:15 pm by treb
I see that the service has resumed now thank you; a notice on the website, along with the missing Contact Us form, would have been nice. DDOS problem - are we going to hear what is happening to your service at blocked IP - no translation service, Brute Force warnings that appear as if they come from OUR site being blocked, do I have to take calls to gtranslate off our multi-nationally used site until fixed please? Thank you Trevor
Re: blocked - what now?
Mar 20, 2014 8:30 am by Yana
Dear Trevor, We didn't stop GTranslate service. Our IP was blocked by your hosting provider. You will see our IP address instead of the visitor's/bots IP because all the requests for the translated pages go through our server. is our proxy IP. To get the real IP of the attacker you need to check X-Real-IP header.
Re: blocked - what now?
Mar 20, 2014 9:48 am by treb
Hello Yana, my first problem is that my Host support says I should contact You about this; the second is that the translations returned to being unblocked yesterday afternoon and I thought the problem had been resolved, somewhere outside my area of influence... I will look at the access logs, to see if I can check X-Real-IP, may need your advice on how to do this, I cannot see this in my raw access logs at present, but see a small proportion of visitor IPs being sent a "Blocked IP" image, and ask Host support if they can further advise, given your response. Thanks


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