Forum Archive - domain name change?

domain name change?
Aug 22, 2014 5:06 pm by superdoodoo
Our company changed the name and now I'm getting the error message: You don't have appropriate license for your www.NEW_NAme.org. Please purchase GTranslate Pro license or go back. How do I get that fixed?
Re: domain name change?
Aug 22, 2014 6:44 pm by Edvard
Hi, Please use our contact us form on our home page to send us your old and new domain names, so we can change the license for you. Thanks!
Re: domain name change?
Aug 22, 2014 8:01 pm by superdoodoo
Thanks. I sent a message from Contact Us page and emailed Yana directly (with some licensing information).
Re: domain name change?
Aug 22, 2014 8:52 pm by Yana
Thank you! We will change the license ASAP.
Re: domain name change?
Aug 23, 2014 9:04 pm by superdoodoo
Thank you. Can I just enable the plugin or do I need to re-install anything?
Re: domain name change?
Aug 23, 2014 9:42 pm by Edvard
Yes, enable it and open http://domain.com/ru/?verify_license=1 one time, so it will regenerate your license. Thank you!
Re: domain name change?
Aug 26, 2014 2:34 pm by superdoodoo
Sorry, I get another error message. I don't see any language folders and there was no cache folder (I had to manually add it). Do I need to reinstall something (and how)? When I enable the plugin I get the following error message: /plugins/system/gtranslate/gtranslate/cache and XX language folders should be writable (777 permission) - GTranslate Pro. ls -la plugins/system/gtranslate/gtranslate/cache/ total 8 drwxrwxrwx 2 root root 4096 Aug 26 07:32 .
Re: domain name change?
Aug 26, 2014 6:27 pm by Yana
Hi, If you install the joomla system plugin, it will create the cache folders automatically. Try to reinstall the plugin from joomla extensions manager and change the cache folder permissions to 777 recursively.

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