Forum Archive - domain name change?

Our company changed the name and now I'm getting the error message: You don't have appropriate license for your www.NEW_NAme.org. Please purchase GTranslate Pro license or go back. How do I get that fixed?

Hi, Please use our contact us form on our home page to send us your old and new domain names, so we can change the license for you. Thanks!

Thanks. I sent a message from Contact Us page and emailed Yana directly (with some licensing information).

Thank you! We will change the license ASAP.

Thank you. Can I just enable the plugin or do I need to re-install anything?

Yes, enable it and open http://domain.com/ru/?verify_license=1 one time, so it will regenerate your license. Thank you!

Sorry, I get another error message. I don't see any language folders and there was no cache folder (I had to manually add it). Do I need to reinstall something (and how)? When I enable the plugin I get the following error message: /plugins/system/gtranslate/gtranslate/cache and XX language folders should be writable (777 permission) - GTranslate Pro. ls -la plugins/system/gtranslate/gtranslate/cache/ total 8 drwxrwxrwx 2 root root 4096 Aug 26 07:32 .

Hi, If you install the joomla system plugin, it will create the cache folders automatically. Try to reinstall the plugin from joomla extensions manager and change the cache folder permissions to 777 recursively.