We are trying to implement the Enterprise on our site. Currently it is in Shopify (www.hkop.com.hk) but we are moving over to Big Commerce (http://hkop.mybigcommerce.com/). I am not a webmaster but have fair knowledge of the basics. We have followed all of the instructions using the set-up panel to generate the code for Enterprise and placed in temporary locations on both the live and site we intend to migrate to. DNS records were updated by GTranslate staff since we gave them the access but nothing works properly and flags are not being displayed.
I am sure we are making a dozen rookie mistakes so any help would be much appriciated.