Forum Archive - Can I use my sub-domain to test Gtranslate

Can I use my sub-domain to test Gtranslate
Apr 6, 2016 9:41 am by acyba
Hello, I am doing some tests with the translation using sub-directory. I have the business version for the domain acyba.com Is it working for sub-domains so I can test before modifying our real website? I am trying on preprod.acyba.com and it doesn't work telling I have to enable your IP. We have checked and the IP 94.23.220.123 is not blocked on our server. If I enable the debug in the Gtranslate URL add-on, I can also see there is a 502 bad gateway error. Is it linked to the use of a sub-domain?
Re: Can I use my sub-domain to test Gtranslate
Apr 6, 2016 12:11 pm by Yana
Hi, GTranslate license is for one domain name. You cannot use the same license for preprod.acyba.com sub-domain. If you want we can temporary change the license. Please let me know if you wish to proceed.
Re: Can I use my sub-domain to test Gtranslate
Apr 6, 2016 12:24 pm by acyba
Yes, if possible, I'd like you to temporarily change the domain assigned to our licence from acyba.com to preprod.acyba.com Regards
Re: Can I use my sub-domain to test Gtranslate
Apr 6, 2016 12:32 pm by Yana
Hi, Please send the request from your PayPal email address using the contact form on our homepage and we will change the license.
Re: Can I use my sub-domain to test Gtranslate
Apr 6, 2016 12:49 pm by acyba
I am trying but I can't send the message, I get the following error: Request error: 500 EDIT: Tried again and it worked.
Re: Can I use my sub-domain to test Gtranslate
Apr 6, 2016 1:29 pm by Yana
Thank you. We will change it.

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