changed host - siteground to hostgator - gtranslate pro prob

[[email protected]]

hi.

changed host and again reinstalled gtrans pro which came in my email. but the text not translating - showing only default ENGILISH even though the url changes to other language

http://www.samratbazaar.com.sg/vi/produ ... s?TreeId=3
http://www.samratbazaar.com.sg/zh-CN/pr ... s?TreeId=3
http://www.samratbazaar.com.sg/th/produ ... s?TreeId=3

would be thankful if any learned teacher could help, can provide admin backend pasword and username

thanks

[Yana]

Hi,
You should create CNAME records for each language to point to our server. The URLs for translated version of your website should be
http://vi.samratbazaar.com.sg
http://zh-cn.samratbazaar.com.sg
http://th.samratbazaar.com.sg
Also you should remove www redirection for all users or at least for requests from our network.
If you can send your hosting cpanel username and password we can configure it for you. Please use the contact form on our homepage.

[[email protected]]

hi yana,

could not find the contact form on the homepage, sent you a pm with all details

thanks
thambi

[[email protected]]

hi yana, not able to send pm, still in outbox, request you accept pm as sending user name and password only, as cannot find contact form

[Yana]

Hi,
I just received your message.

[[email protected]]

hi yana,

would be thankful if you could attend to my request

thanks

[Yana]

Hi,
I've created CNAME records.

[[email protected]]

hi yana,

please check the settings and google api and configuration. and check if it is working or not. willing to wait till translation starts. but wish to know whether settings are correct. so tiring

[Yana]

Hi,
You should enable "Operate with Enterprise" option instead of "Operate with Pro" .

[[email protected]]

oh god, thanks a lot, done and activated the enterprise edition. but says ENTERPRISE LICENSE EXPIRED. i purchased the PRO version only

also sent the backend log in details. apologise wasted your time earlier by sending a wrong user name

[[email protected]]

hi yana, my license is PRO only, and when i activated enterprise it says license expired. pls advise thanks

[[email protected]]

hi yana,

the enterprise say license expired when i refreshed my homepage. my license i paid for is PRO only. please advise

[Yana]

Hi,
You should install the Pro version. Here is the manual : https://gtranslate.io/docs/57-gtranslat ... umentation

[Yana]

Hi,
I've disabled the Enterprise version and installed the pro version.

[[email protected]]

Wow !!! YANA you are great - IT IS WORKING - sincerely pray it should continue working this way.

YANA - so much patience and great support and lighting speed

thanks

thambi
singapore

[Yana]

I'm glad I can help you.

[[email protected]]

the google api report is as below

pls advise if all ok or any checkup essential

All APIs over all time
Demographics

Country / Territory >

Usage

Methods >
Users >
Errors >
Referers >

Top Countries
Requests

% Requests

Country

1.76k 100.00% US
Showing all 1