changed host - siteground to hostgator - gtranslate pro prob

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changed host - siteground to hostgator - gtranslate pro prob

Postby [email protected] » Thu May 17, 2012 7:22 am

hi.

changed host and again reinstalled gtrans pro which came in my email. but the text not translating - showing only default ENGILISH even though the url changes to other language

http://www.samratbazaar.com.sg/vi/produ ... s?TreeId=3
http://www.samratbazaar.com.sg/zh-CN/pr ... s?TreeId=3
http://www.samratbazaar.com.sg/th/produ ... s?TreeId=3

would be thankful if any learned teacher could help, can provide admin backend pasword and username

thanks
[email protected]
 
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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Thu May 17, 2012 12:26 pm

Hi,
You should create CNAME records for each language to point to our server. The URLs for translated version of your website should be
http://vi.samratbazaar.com.sg
http://zh-cn.samratbazaar.com.sg
http://th.samratbazaar.com.sg
Also you should remove www redirection for all users or at least for requests from our network.
If you can send your hosting cpanel username and password we can configure it for you. Please use the contact form on our homepage.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Thu May 17, 2012 7:59 pm

hi yana,

could not find the contact form on the homepage, sent you a pm with all details

thanks
thambi
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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Fri May 18, 2012 4:35 am

hi yana, not able to send pm, still in outbox, request you accept pm as sending user name and password only, as cannot find contact form
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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Sat May 19, 2012 12:10 am

Hi,
I just received your message.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Mon May 21, 2012 1:26 pm

hi yana,

would be thankful if you could attend to my request

thanks
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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 2:19 pm

Hi,
I've created CNAME records.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Mon May 21, 2012 4:33 pm

hi yana,

please check the settings and google api and configuration. and check if it is working or not. willing to wait till translation starts. but wish to know whether settings are correct. so tiring
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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 4:44 pm

Hi,
You should enable "Operate with Enterprise" option instead of "Operate with Pro" .
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Mon May 21, 2012 5:35 pm

oh god, thanks a lot, done and activated the enterprise edition. but says ENTERPRISE LICENSE EXPIRED. i purchased the PRO version only

also sent the backend log in details. apologise wasted your time earlier by sending a wrong user name
Last edited by [email protected] on Mon May 21, 2012 5:59 pm, edited 1 time in total.
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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Mon May 21, 2012 5:37 pm

hi yana, my license is PRO only, and when i activated enterprise it says license expired. pls advise thanks
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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Mon May 21, 2012 5:49 pm

hi yana,

the enterprise say license expired when i refreshed my homepage. my license i paid for is PRO only. please advise
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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 6:30 pm

Hi,
You should install the Pro version. Here is the manual : https://gtranslate.io/docs/57-gtranslat ... umentation
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 7:07 pm

Hi,
I've disabled the Enterprise version and installed the pro version.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Mon May 21, 2012 7:20 pm

Wow !!! YANA you are great - IT IS WORKING - sincerely pray it should continue working this way.

YANA - so much patience and great support and lighting speed

thanks

thambi
singapore
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Location: Singapore

Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 7:35 pm

:) I'm glad I can help you.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
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Yana
 
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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Tue May 22, 2012 5:04 am

the google api report is as below

pls advise if all ok or any checkup essential

All APIs over all time
Demographics

Country / Territory >

Usage

Methods >
Users >
Errors >
Referers >

Top Countries
Requests

% Requests

Country

1.76k 100.00% US
Showing all 1
[email protected]
 
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