changed host - siteground to hostgator - gtranslate pro prob

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changed host - siteground to hostgator - gtranslate pro prob

Postby [email protected] » Thu May 17, 2012 7:22 am

hi.

changed host and again reinstalled gtrans pro which came in my email. but the text not translating - showing only default ENGILISH even though the url changes to other language

http://www.samratbazaar.com.sg/vi/produ ... s?TreeId=3
http://www.samratbazaar.com.sg/zh-CN/pr ... s?TreeId=3
http://www.samratbazaar.com.sg/th/produ ... s?TreeId=3

would be thankful if any learned teacher could help, can provide admin backend pasword and username

thanks
[email protected]
 
Posts: 69
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Location: Singapore

Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Thu May 17, 2012 12:26 pm

Hi,
You should create CNAME records for each language to point to our server. The URLs for translated version of your website should be
http://vi.samratbazaar.com.sg
http://zh-cn.samratbazaar.com.sg
http://th.samratbazaar.com.sg
Also you should remove www redirection for all users or at least for requests from our network.
If you can send your hosting cpanel username and password we can configure it for you. Please use the contact form on our homepage.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Sat May 19, 2012 12:10 am

Hi,
I just received your message.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 2:19 pm

Hi,
I've created CNAME records.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 4:44 pm

Hi,
You should enable "Operate with Enterprise" option instead of "Operate with Pro" .
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: changed host - siteground to hostgator - gtranslate pro

Postby [email protected] » Mon May 21, 2012 5:35 pm

oh god, thanks a lot, done and activated the enterprise edition. but says ENTERPRISE LICENSE EXPIRED. i purchased the PRO version only

also sent the backend log in details. apologise wasted your time earlier by sending a wrong user name
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Posts: 69
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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 6:30 pm

Hi,
You should install the Pro version. Here is the manual : https://gtranslate.io/docs/57-gtranslat ... umentation
Regards,

Yana Ghahramanyan - GTranslate Team

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Yana
 
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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 7:07 pm

Hi,
I've disabled the Enterprise version and installed the pro version.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Re: changed host - siteground to hostgator - gtranslate pro

Postby Yana » Mon May 21, 2012 7:35 pm

:) I'm glad I can help you.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
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Yana
 
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