Forum Archive - Enterprise Error

Enterprise Error
Aug 22, 2013 1:35 pm by casinobonus
Hi. I'm having intermittent problems with Gtranslate Enterprise at Please check or to see. I don't know when the problem start but I detected the error about 2 hours ago and the problem is recurring
Re: Enterprise Error
Aug 22, 2013 2:14 pm by casinobonus
by the way. I'm using CNAME in Dns to redirect to your servers. Is there a method to check if your server are responding and if not then redirect to the original language version?
Re: Enterprise Error
Aug 22, 2013 3:32 pm by Yana
Hi, Just have checked your website and cannot see any problem. I can see the translated version of your website. GTranslate server is on reliable network and we use network monitoring tools. We have not experienced any downtime. I would recommend to check your website first request load time. It should be less than 5 sec.
Re: Enterprise Error
Aug 22, 2013 3:45 pm by casinobonus
Hello Yana. Thank you for your answer. Yes, I'm monitoring my website each 5 minutes with pingdom and the average server response is about 700ms. The load page time is about 1.5 seconds. I know your service is great. I've had no problems with your service for a long time and I know your server is an excellent one... but I had problems for a few hours and that's why I asked if the problem is in your side. No other Enterprise users had the problem?
Re: Enterprise Error
Aug 22, 2013 4:00 pm by Yana
Thank you. We didn't receive any complaints about GTranslate Enterprise server but we will check it.


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