[Solved]Gtranslate Enterprise down?

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[Solved]Gtranslate Enterprise down?

Postby paulg » Mon Jun 11, 2012 1:33 pm

Hi,

My website isn't translated anymore. Every page gives this message: "The page you are looking for is temporarily unavailable. Please try again later. "

According to my statistics all translations are unreachable since 02:30 last night. When is this issue solved?

Greetings, Paul
paulg
 
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Re: Gtranslate Enterprise down?

Postby Yana » Mon Jun 11, 2012 3:03 pm

Hi,
What is your website address?
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Gtranslate Enterprise down?

Postby paulg » Mon Jun 11, 2012 3:08 pm

Hi Yana

I've send you a PM

Greetings, Paul
paulg
 
Posts: 45
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Re: Gtranslate Enterprise down?

Postby Yana » Mon Jun 11, 2012 3:16 pm

Thank you, we'll check it ASAP.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Gtranslate Enterprise down?

Postby paulg » Mon Jun 11, 2012 5:05 pm

Hi Yana,

Problem is solved. The IP-adress of the Gtranslate server was blocked in my Web Application Firewall (WAF) because someone has tried to login to a translated page several times. I've double checked and the ip-adres of the server is listed in the whitelist but still it was automaticly blocked
This never happened before but I'll ask the developer of the WAF how to handle this for future issues.

Greetings, Paul
paulg
 
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Re: Gtranslate Enterprise down?

Postby Edvard » Mon Jun 11, 2012 5:53 pm

You may check for X-Real-IP if set instead of REMOTE_ADDR to know who really wants to try to login instead.
Regards,

Edvard Ananyan - GTranslate Team

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Re: Gtranslate Enterprise down?

Postby paulg » Mon Jun 11, 2012 7:27 pm

Hi Edvard,

Thanks, I'll check it out. And also thanks for your fast response and giving me the right direction to solve this issue! 8-)

Greetings, Paul

p.s. this topic can be marked as [solved]
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