gtranslate error 500 on front and admin

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gtranslate error 500 on front and admin

Postby buaton » Tue Apr 14, 2015 4:43 pm

on website: caravanesud.com I have "GTranslate free" and everything works.
I bought the pro version that I installed and as soon as I activate the plugin I have "error 500" can not go on the site or administration!
what to do
I use joomla 2.5
and plg_gtranslate-1.7 release.
thank you to tell me how to solve this problem.
I have reinstalled the site

bests regards
buaton
 
Posts: 5
Joined: Tue Apr 14, 2015 4:34 pm

Re: gtranslate error 500 on front and admin

Postby buaton » Tue Apr 14, 2015 6:18 pm

who can answer my question ??
thanks
buaton
 
Posts: 5
Joined: Tue Apr 14, 2015 4:34 pm

Re: gtranslate error 500 on front and admin

Postby Yana » Tue Apr 14, 2015 6:22 pm

Hi,
Please make sure that you installed gtranslate Pro correctly. You can find the instructions here https://gtranslate.io/docs/
If you see 500 Internal server error try to disable "Options +FollowSymLinks" in your .htaccess file.
Also please check your server error logs.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
Posts: 4135
Joined: Thu Jan 12, 2012 6:21 pm

Re: gtranslate error 500 on front and admin

Postby buaton » Tue Apr 14, 2015 6:27 pm

when I have activate the plugin I error 500
buaton
 
Posts: 5
Joined: Tue Apr 14, 2015 4:34 pm

Re: gtranslate error 500 on front and admin

Postby buaton » Tue Apr 14, 2015 7:02 pm

I DONT HAVE .htaccess file.
buaton
 
Posts: 5
Joined: Tue Apr 14, 2015 4:34 pm

Re: gtranslate error 500 on front and admin

Postby Yana » Tue Apr 14, 2015 7:09 pm

HI,
You should remane htaccess.txt to .htaccess and activate apache mod_rewrite option in joomla general settings page.
Please check gtranslate installation documentation
https://gtranslate.io/docs/57-gtranslat ... umentation
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4135
Joined: Thu Jan 12, 2012 6:21 pm

Re: gtranslate error 500 on front and admin

Postby buaton » Tue Apr 14, 2015 7:17 pm

if I let the plugin enabled I can not go into the site administration, i have "error 500"
buaton
 
Posts: 5
Joined: Tue Apr 14, 2015 4:34 pm

Re: gtranslate error 500 on front and admin

Postby Yana » Tue Apr 14, 2015 7:19 pm

You can try to use gtranslate general version insteda of joomla plugin version. If you want we can install it for you. You just need to send access info.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4135
Joined: Thu Jan 12, 2012 6:21 pm


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