GTranslate not working: Fatal Error...

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GTranslate not working: Fatal Error...

Postby johnny » Sat May 19, 2012 5:12 pm

Greetings,

I installed gtranslate and it was working beautifully, but i just noticed that it is no longer working.

Here is the web address http://www.hanneletampio.com

This is the error message i get when clicking on a flag.

I am wondering if i missed an update or something like that. Thanks in advance for your kind support.

~Regards,
~johnny


Fatal error: Uncaught SoapFault exception: [s:Client] ArgumentOutOfRangeException: the parameter 'appId' must contain at least '16' characters Parameter name: appId : ID=3010.V2_Soap.Translate.31006699 in /home/weworldm/public_html/hanneletampio.com/gtranslate/translate.php:100 Stack trace: #0 /home/weworldm/public_html/hanneletampio.com/gtranslate/translate.php(100): SoapClient->__call('Translate', Array) #1 /home/weworldm/public_html/hanneletampio.com/gtranslate/translate.php(165): get_translation() #2 /home/weworldm/public_html/hanneletampio.com/gtranslate/translate.php(220): gtranslate() #3 /home/weworldm/public_html/hanneletampio.com/gtranslate/translate.php(465): translate(Array) #4 /home/weworldm/public_html/hanneletampio.com/gtranslate/translate.php(478): simple_html_dom_node->outertext() #5 /home/weworldm/public_html/hanneletampio.com/gtranslate/translate.php(478): simple_html_dom_node->outertext() #6 /home/weworldm/public_html/hanneletampio.com/gtranslate/translate.php(478): simple_html_dom_node->outertext() #7 in /home/weworldm/public_html/hanneletampio.com/gtranslate/translate.php on line 100
johnny
 
Posts: 5
Joined: Tue May 17, 2011 4:02 am

Re: GTranslate not working: Fatal Error...

Postby Yana » Sun May 20, 2012 12:59 am

Hi,
You need to update your GTranslate Pro version to the latest one. I'll send you the latest version.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Joined: Thu Jan 12, 2012 6:21 pm

Re: GTranslate not working: Fatal Error...

Postby johnny » Wed May 23, 2012 4:39 am

Thank you for the quick reply. I received the update and so far still not working.

Does the entire installation process need to be completed?

If not, what files are required to upgrade.

It isn't clear from the instructions which files are needed for the upgrade.

I installed the Pro plugin and input a new bing translate api key, but it is not working.

How can I preserve the existing translations during the upgrade?

Thanks for your help.

~johnny
johnny
 
Posts: 5
Joined: Tue May 17, 2011 4:02 am

Re: GTranslate not working: Fatal Error...

Postby Yana » Thu May 24, 2012 12:58 am

Hi,
If you have installed the general version you need to copy and replace .php files from general folder.
You can leave the cache. If you can send FTP access and backend admin username/password I'll install it for you.
Regards,

Yana Ghahramanyan - GTranslate Team

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Yana
 
Posts: 4133
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Re: GTranslate not working: Fatal Error...

Postby Yana » Sat May 26, 2012 4:09 pm

Hi,
I've updated the plugin.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
Posts: 4133
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