Forum Archive - GTRANSLATE NOT WORKING

When I click any of the flags I get no translation occurring whatsoever. I have paid for GTranslate previouslyand my Google Api is setup and configured correctly. No matter what settings I change in the backend, no translation occurs. http://www.eureporter.co

Hi, Your subdomains are pointing to a different IP address. You need to make sure that they point to us, as described in the initial instructions email. Thanks!

How do I reconfigure this? can't locate original email can you resend please

You need to point all your language subdomains to ani.tdn.gtranslate.net by using a cname DNS record. Do you have Enterprise or Pro license?

Pro license

OK, so your URLs are not configured correctly. You need to have http://www.eureporter.co/ru/ instead of http://ru.eureporter.co/ with Pro. Also you have to pay to use Google Translate API. But it is more financially beneficial to use GTranslate Enterprise and pay only the service fee to us. We can exchange your current Pro license to Enterprise license. Let me know. Thanks!

Can you exchange the license and resend the configuration instructions please. Appreciated

To exchange your current Pro license to 1 year Enterprise license you need to send 101 USD to [email protected] PayPal account and write a payment note with your domain name. Thanks!

This has now been done can you please update me when the enterprise license has been upgraded and also email instructions for setup ASAP.

Thank you for your payment. We will check it and send the instructions ASAP.

Hi, We have not received the payment from you. Thanks!

Payment was submitted on the 2nd November. Please can you update me ASAP

You sent a payment for $101.00 USD to Art Smart Trading Limited.

Hi, Can you please send me your paypal email address, so we can check it?

Please recheck your PayPal as payment has now been sent to [email protected]

Hi, Can you please send me your PayPal email address? From which PayPal account you sent the money?

Have messaged you numerous times saying it is from [email protected]

Hi, Your license is active. I have sent the instructions. Please let me know if you have any questions.

I am still waiting for you to setup the Wildcard SSL certificate, I have sent payment and details to your email address as requested. Please provide an update for me urgently

Hi, Please resend it to [email protected], I have not received it. Thanks!

The file was sent via WeTranfer.com, however I have now resent from my personal email address. Please confirm you have received it.

Hi, We have installed SSL certificate.