Gtranslate Pro & API Key

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Gtranslate Pro & API Key

Postby moebin » Tue May 29, 2012 5:46 am

Hello,

We have purchased Gtranslate Pro for the reason of translating our site at a fast pace and storing a copy to index into google. We didn't go with the free solution because of the fact that the API translation can be done much faster.

Every time we put in our API key into the config.php it doesn't work. We emailed support and they logged in and removed the API key and replaced it with
Code: Select all
define('API_KEY', 'INSERT-YOUR-KEY');


I thought they misunderstood so I emailed them again and told them we wanted to use the API key and after 5 days of the translation not working, they log in and remove the API key and say this

Hi,
Please don't change the setting. I've corrected the setting but you have changed again.


This is our last attempt at getting some support before we ask for a refund and look elsewhere.
moebin
 
Posts: 13
Joined: Wed May 09, 2012 4:50 am

Re: Gtranslate Pro & API Key

Postby Yana » Tue May 29, 2012 5:38 pm

Dear Moebin,
You were changing not only API key but also the gtranslate folders permissions after with I was unable to work with the files and the plugin didn't work either. If you want to add an API key you should edit only /gtranslate/config.php file. The permissions mustn't be changed.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Gtranslate Pro & API Key

Postby moebin » Wed May 30, 2012 3:25 am

After this latest fix, only the changed the API key and it didn't work, the debug log is still there is says

Code: Select all
Response: {
"error": {
  "errors": [
   {
    "domain": "usageLimits",
    "reason": "accessNotConfigured",
    "message": "Access Not Configured"
   }
  ],
  "code": 403,
  "message": "Access Not Configured"
}


I've gotten online with google and double checked with them that everything on their side is working,

see this thread

https://groups.google.com/group/google- ... db88923351
moebin
 
Posts: 13
Joined: Wed May 09, 2012 4:50 am

Re: Gtranslate Pro & API Key

Postby Yana » Wed May 30, 2012 4:25 pm

Dear Moebin,
Please check your API key.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Gtranslate Pro & API Key

Postby moebin » Thu May 31, 2012 6:08 am

I have checked now again and I inserted and it did not work, I removed it again so I am at least getting the slower translation...

Same Error
moebin
 
Posts: 13
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Re: Gtranslate Pro & API Key

Postby moebin » Mon Jun 04, 2012 7:38 am

5 days ago,

no reply

:cry:
moebin
 
Posts: 13
Joined: Wed May 09, 2012 4:50 am

Re: Gtranslate Pro & API Key

Postby moebin » Tue Jun 05, 2012 10:57 am

Hello,

I would like to apologise for blaming the gtranslate team earlier about the plugin not working with the API key.

We have tried another google account and it started working.

I am sorry again for causing so much annoyance,

On the upside our translator has translated over 45k characters and we're happy to see it go,

One note, a lmit.txt file keeps getting created, how do we get that not to happen since we're using the API ket option? :oops:
moebin
 
Posts: 13
Joined: Wed May 09, 2012 4:50 am

Re: Gtranslate Pro & API Key

Postby Yana » Tue Jun 05, 2012 2:38 pm

Hi,
Not a problem at all. I'm glad it's working now. You can add ?force_translation=1 to the end of the URL and it will ignore the limit.txt .
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
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Yana
 
Posts: 4129
Joined: Thu Jan 12, 2012 6:21 pm


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