Forum Archive - GTranslate Pro Installation

GTranslate Pro Installation
Jun 27, 2013 12:19 am by jamesliopp
plug installed as instructed, but it shows need license for my domain Please Have a look here
Re: GTranslate Pro Installation
Jun 27, 2013 12:56 pm by Yana
Hi, Can you please check your server firewalls and whitelist our server IP address ( ?
Re: GTranslate Pro Installation
Jun 27, 2013 1:29 pm by jamesliopp
this is on a host service provider, so i need to ask them to whitelist your server, is that right?
Re: GTranslate Pro Installation
Jun 27, 2013 1:44 pm by Yana
Yes, Please contact your hosting provider and ask to check.
Re: GTranslate Pro Installation
Jul 1, 2013 12:58 am by jamesliopp
Hi Yana, Our service provider said there was no particular blocking list for your ip address. Could you send me the copy of result of ping and tracert to the domain to me?
Re: GTranslate Pro Installation
Jul 2, 2013 8:10 pm by Edvard
Hi, The thing is that the script doesn't able to connect to our server to check license. Can you please give us FTP access, so we can debug the issue and tell exactly where the issue is, so you can fix it with your hosting provider. You can send the access using our contact us form on our home page: you will see it on the right corner of your screen. Thank you!


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