Gtranslate pro upgrade to enterprices problem

[hjrobert]

We have installed pro, but it seems translate result not the same like free version, and some parts even has no translation, also makes the page different shapes. How we can solve this problem ?

[Yana]

Hi,
Can you please post your website address so I can check and understand what the problem is?

[hjrobert]

Hi have PM to you

[Yana]

Hi,
I checked your website for html validation error. There are 386 Errors . Please try to solve at least end tag errors.
Please check your PM.

[hjrobert]

Tks for your quick reply.Is it just problem for version PRO ? As it works fine in free version, will it be ok if we upgrade to enterprise directly ?

[Yana]

Hi,
You will need to fix html syntax errors for both versions . You can install Firebug add-on for Firefox which makes it easy to find and fix mistakes in your CSS code.

[hjrobert]

Tks.
But why it works fine in free version ?

[hjrobert]

Its failed when we fix on Pro type, but everyting is fine on FREE version.

Can i have a test on enterprise version ? seems stil cannot solve half translation.

[Yana]

Hi,
We don't provide testing licenses but you can subscribe for one month and test it.

[hjrobert]

OK. If failed or success, can I have PRO refund ?

[Yana]

Hi,
It is risk free using GTranslate. We have 30 day money back guarantee.

[hjrobert]

Hi

I have paid $15 for enterprise and $79 for PRO. NOw i want to upgrade to enterprise and stop using PRO. How i can do ? pay balance ?

[Yana]

Hi,
You will need to pay the difference and we wil activate the license for one year. Please contact us by email for more info. You can use the contact form on our homepage.

[hjrobert]

Tks. i have sent mail please help to check. Order #94391 and #78490.

It looks work well on enterprise version and cannot work well in PRO.

[Yana]

Hi,
We sent the package. If you have a problem with the installation you can send access info and I'll check the settings.

[hjrobert]

HI

it seems ok last week for enterprise, but why today i checked Only partly translated ??

[Yana]

Hi,

If you see % before the text it means that the text is in the translation queue and you will see translated version soon.

[hjrobert]

I have ordered Order #94391 and #78490. , and also pay $80.00 for differences. May I know have you already upgrade my account to Enterprise ?? I have posted tickets also, still not get any confirmation. Please help confirm back, Tks

[Yana]

Hi,

Yes, we activated your license for one year. Please cancel monthly subscription.