Gtranslate Stopped Working after Wordpress 3.6 Update

Popular automatic website translation tool

Gtranslate Stopped Working after Wordpress 3.6 Update

Postby ExhibitSystems » Tue Aug 06, 2013 3:46 am

GTranslate Pro stopped working after I updated to Wordpress 3.6. I get the following error message for each language except English: <gtranslate/cache and XX language folders should be writable (777 permission)> Gtranslate Pro was originally installed by a Gtranslate tech. Can someone help fix this?

Site: http://www.exhibitsystemsinc.com

Thanks :shock:

Adrian
ExhibitSystems
 
Posts: 8
Joined: Tue Aug 06, 2013 3:36 am

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby Yana » Tue Aug 06, 2013 2:14 pm

Dear Adrian,
Please change /gtranslate/cache/ folder permissions to 777 .
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby ExhibitSystems » Tue Aug 06, 2013 4:09 pm

I found several locations for /gtranslate but nothing for /gtranslate/cache/. Can you tell me where to find this directory? I have the Enterprise plugin. Thanks Adrian
ExhibitSystems
 
Posts: 8
Joined: Tue Aug 06, 2013 3:36 am

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby Yana » Tue Aug 06, 2013 5:15 pm

Hi,
You should find gtranslate folder in the root directory.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby ExhibitSystems » Tue Aug 06, 2013 5:48 pm

Yes I found the /gtranslate directory in the root directory but there was no /cache directory present.
ExhibitSystems
 
Posts: 8
Joined: Tue Aug 06, 2013 3:36 am

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby Yana » Tue Aug 06, 2013 5:55 pm

In this case please uplad cache folders again. It seems you deleted the cache folder.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby ExhibitSystems » Tue Aug 06, 2013 7:43 pm

OK I created the /gtranslate/cache folder but I still get the following error: <gtranslate/cache and XX language folders should be writable (777 permission)>

It also seems that all the language folders are gone. Is that possible?
ExhibitSystems
 
Posts: 8
Joined: Tue Aug 06, 2013 3:36 am

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby Yana » Wed Aug 07, 2013 3:07 am

Hi,

In the cache folder you should be able to find language folders. If you deleted the cache please upload again.
If you can send me access info I can check it.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby ExhibitSystems » Wed Aug 07, 2013 7:56 pm

Can I send access info in a private forum?
ExhibitSystems
 
Posts: 8
Joined: Tue Aug 06, 2013 3:36 am

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby ExhibitSystems » Wed Aug 07, 2013 8:12 pm

I restored the cache file from a backup and it seems to be working.
ExhibitSystems
 
Posts: 8
Joined: Tue Aug 06, 2013 3:36 am

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby ExhibitSystems » Wed Aug 07, 2013 8:16 pm

Works fine now. Thank you
ExhibitSystems
 
Posts: 8
Joined: Tue Aug 06, 2013 3:36 am

Re: Gtranslate Stopped Working after Wordpress 3.6 Update

Postby Yana » Thu Aug 08, 2013 8:33 pm

Good to hear that! Thanks!
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm


  • Related Topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 0 guests

2GLux