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Apr 20, 2015 3:54 am by sportnetwork
Apr 20, 2015 3:54 am by sportnetwork
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Re: GTranslate Your license is inactive or expired
Apr 20, 2015 8:45 am by Edvard
Apr 20, 2015 8:45 am by Edvard
Hi,
Your license is expired. You will need to subscribe again from https://gtranslate.io/#pricing page.
Thanks!
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Apr 20, 2015 10:26 am by sportnetwork
Apr 20, 2015 10:26 am by sportnetwork
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Re: GTranslate Your license is inactive or expired
Apr 20, 2015 1:42 pm by Edvard
Apr 20, 2015 1:42 pm by Edvard
Hi,
Sorry for the inconvenience, we have fixed the issue on our end. Your licenses are active till 2016-01-24.
Thanks!
Re: GTranslate Your license is inactive or expired
May 19, 2015 6:32 am by rhino
May 19, 2015 6:32 am by rhino
We have the same problem, were told it would be sorted ASAP, we have made two payments and nothing has happened to restore our licence after our PayPal was hacked. On top of this the gtrandlate banner at top of the site is totally unprofessional for anyone viewing our sites, should find a new way of informing people or switch it straight back on when paid. Also it seems you are very quick to remove translate but very slow to put back live, there doesn't seem to be any interest in solving our problem.
Re: GTranslate Your license is inactive or expired
May 19, 2015 3:02 pm by Yana
May 19, 2015 3:02 pm by Yana
Hi,
The license is active. Every time if it is not possible to get automatic payment we notify you via email and prolong your license until the next payment retrial. If it fails again we cancel your subscription automatically.
The license was not activated automatically because you have made manual payment from another paypal account.
Please make sure that you activated automatic payments to prevent this kind of issues.
Thanks!