Have not received Gtranslate Pro or any instructions

[aguardia]

Hello,
Yesterday i paid for the gtranslate Pro, i have not received no zip file, or any instructions of how to implement the Gtranslate Pro.

i am working on a wordpress web page and i have currently the free version, in the options of the free version, there is a checkbox to work with the pro version, but it assumes that i have not purchased it, and i did. I have not product key or file to validate my purchase nor i have anything to make it work.

please help me.

Sincerelly,
Ana

[Yana]

Hi,
If you can send me your paypal email address I 'll check it.
You can find the instructions here https://gtranslate.io/docs

[PAlridR]

Hi,

I have same problem and not received my GTranslate Pro for joomla.

I sent you my email with your contact form...

Regards

[Yana]

Hi,
Have you checked your spam folder? Just sent it again.

[PAlridR]

Yes of course I checked spam folder... I could complete my order with new email but I still have received nothing since 2 days (24h announced)!

[Yana]

Hi,
Please send me another email address. May be there is a problem with your email address.

[PAlridR]

Ok, I finally received your file !

Thanks

[Yana]

You're welcome!