Have not received Gtranslate Pro or any instructions

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Have not received Gtranslate Pro or any instructions

Postby aguardia » Thu Apr 11, 2013 9:21 pm

Hello,
Yesterday i paid for the gtranslate Pro, i have not received no zip file, or any instructions of how to implement the Gtranslate Pro.

i am working on a wordpress web page and i have currently the free version, in the options of the free version, there is a checkbox to work with the pro version, but it assumes that i have not purchased it, and i did. I have not product key or file to validate my purchase nor i have anything to make it work.

please help me.

Sincerelly,
Ana
aguardia
 
Posts: 1
Joined: Thu Apr 11, 2013 9:12 pm

Re: Have not received Gtranslate Pro or any instructions

Postby Yana » Thu Apr 11, 2013 9:51 pm

Hi,
If you can send me your paypal email address I 'll check it.
You can find the instructions here https://gtranslate.io/docs
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Have not received Gtranslate Pro or any instructions

Postby PAlridR » Fri Apr 12, 2013 8:12 pm

Hi,

I have same problem and not received my GTranslate Pro for joomla.

I sent you my email with your contact form...

Regards
PAlridR
 
Posts: 8
Joined: Fri Apr 12, 2013 8:03 pm

Re: Have not received Gtranslate Pro or any instructions

Postby Yana » Fri Apr 12, 2013 11:47 pm

Hi,
Have you checked your spam folder? Just sent it again.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Re: Have not received Gtranslate Pro or any instructions

Postby PAlridR » Sun Apr 14, 2013 8:19 pm

Yes of course I checked spam folder... I could complete my order with new email but I still have received nothing since 2 days (24h announced)!
PAlridR
 
Posts: 8
Joined: Fri Apr 12, 2013 8:03 pm

Re: Have not received Gtranslate Pro or any instructions

Postby Yana » Mon Apr 15, 2013 3:35 am

Hi,
Please send me another email address. May be there is a problem with your email address.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Re: Have not received Gtranslate Pro or any instructions

Postby PAlridR » Mon Apr 15, 2013 8:35 pm

Ok, I finally received your file !

Thanks
PAlridR
 
Posts: 8
Joined: Fri Apr 12, 2013 8:03 pm

Re: Have not received Gtranslate Pro or any instructions

Postby Yana » Tue Apr 16, 2013 12:26 pm

You're welcome!
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4133
Joined: Thu Jan 12, 2012 6:21 pm


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