Ignored

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Ignored

Postby aitch1952 » Thu Feb 09, 2012 10:38 am

Hi Edvard,
I am very disappointed that you just seem to be ignoring me and don't think this is good way to treat paying customers. You spend a lot of time replying to people using free version but do not even reply to me apart from saying be patient. Should I remove GTranslate pro and seek an alternative as this has not been working for months now and very embarrassing, I've sent all details you asked for more than once.
Harry
aitch1952
 
Posts: 10
Joined: Sat Oct 01, 2011 9:41 pm

Re: Ignored

Postby Yana » Thu Feb 09, 2012 12:03 pm

Dear Harry,
What is your website address?
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Joined: Thu Jan 12, 2012 6:21 pm

Re: Ignored

Postby aitch1952 » Mon Feb 13, 2012 2:26 pm

aitch1952
 
Posts: 10
Joined: Sat Oct 01, 2011 9:41 pm

Re: Ignored

Postby Yana » Mon Feb 13, 2012 4:33 pm

Hi,
Please check your Translate API key usage .
I can see this in your debug.txt.

Response: {
"error": {
"errors": [
{
"domain": "usageLimits",
"reason": "dailyLimitExceeded",
"message": "Daily Limit Exceeded"
}
],
"code": 403,
"message": "Daily Limit Exceeded"
}
}
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4129
Joined: Thu Jan 12, 2012 6:21 pm

Re: Ignored

Postby aitch1952 » Fri Apr 20, 2012 1:02 am

Hi Yana,
I'm experiencing problems again, this time Cloud Access restored the site to the date when you fixed my last problem but it still seem to have caused a problem, could you please assist me, I would be very grateful.

Harry
aitch1952
 
Posts: 10
Joined: Sat Oct 01, 2011 9:41 pm

Re: Ignored

Postby Yana » Fri Apr 20, 2012 7:10 pm

Dear Harry,
If you can send FTP access and backend admin username/password I'll chek the settings.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4129
Joined: Thu Jan 12, 2012 6:21 pm

Re: Ignored

Postby sharulhafiz » Tue Apr 24, 2012 9:47 am

I think you should send PM instead posting your ftp details here..
sharulhafiz
 
Posts: 11
Joined: Mon Apr 23, 2012 12:00 pm

Re: Ignored

Postby Yana » Tue Apr 24, 2012 7:53 pm

Hi,
Please do not post your login information here. You can use our contact form on homepage or send a private message.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4129
Joined: Thu Jan 12, 2012 6:21 pm

Re: Ignored

Postby aitch1952 » Wed Apr 25, 2012 2:07 pm

Sorry
aitch1952
 
Posts: 10
Joined: Sat Oct 01, 2011 9:41 pm


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