License Transfer GTranslate Pro

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License Transfer GTranslate Pro

Postby workmedia » Thu Jul 04, 2013 4:49 pm

Hello,

I bought GTranslate Pro for the domain ddmc.fr there for two years. I changed the domain name and made ​​a 301 redirect to my new domain to your demantelement.eu . How should do to transfer your GTranslate Pro license?

thank you
workmedia
 
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Re: License Transfer GTranslate Pro

Postby Edvard » Thu Jul 04, 2013 8:39 pm

Hi,

We have made the transfer for you. Now you should be able to use it also on demantelement.eu.

Thank you!
Regards,

Edvard Ananyan - GTranslate Team

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Re: License Transfer GTranslate Pro

Postby workmedia » Thu Jul 11, 2013 2:33 pm

Thank you for your answer, the problem of error message about the license was resolved by your services, however, the translation is done following the transfer, you have an idea or it may come from? I have not changed any parameter. Can I buy the support you can watch?

thanks
workmedia
 
Posts: 5
Joined: Sat Jan 28, 2012 11:16 am

Re: License Transfer GTranslate Pro

Postby Yana » Thu Jul 11, 2013 3:52 pm

Hi,
Please check the gtranslate cache folder permissions. It should be 777.
If you can send me access info I can check the settings.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: License Transfer GTranslate Pro

Postby workmedia » Thu Jul 11, 2013 5:52 pm

Thank you for your reply. The permissions of folder "cache" are in 777. I send you by mp access.

thanks
workmedia
 
Posts: 5
Joined: Sat Jan 28, 2012 11:16 am

Re: License Transfer GTranslate Pro

Postby Yana » Fri Jul 12, 2013 2:23 pm

Hi,
The plugin is working properly. Just removed the API key. Please check it.
Regards,

Yana Ghahramanyan - GTranslate Team

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