Forum Archive - [FIXED] Login Error

[FIXED] Login Error
Feb 1, 2016 5:55 am by sadashiv
Hi, I have a website as When I change the language to german and click on login then it shows error as attached in the screenshot Thanks, Sadashiv.
Re: Login Error
Feb 1, 2016 2:45 pm by Yana
Hi, The problem is related to SSL. We cannot download your page with wget. Please contact your hosting provider and ask to fix the issue. Here is the log. wget -S --timeout=20 --header='X-GT-Lang: cs' --no-check-certificate --2016-02-01 14:34:43-- Resolving (,, 2400:cb00:2048:1::681b:81e3, ... Connecting to (||:443... connected. OpenSSL: error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert internal error Unable to establish SSL connection.
Re: Login Error
Feb 3, 2016 12:52 pm by sabtefarda
maybe this is from ssl provider
Re: Login Error
Feb 4, 2016 3:40 am by Edvard
Hi, Most likely the issue is on your hosting side. Thanks!
Re: Login Error
Feb 5, 2016 4:12 am by sadashiv
I checked with rackspace who is the hosting my website and they updated that the request never reaches our server and I was able to check the same in my logs, i.e. no hits in the access log. I checked with cloudflare and they updated that if cloudflare is paused then the issue should be solved. I tried that and that didn't resolve the issue. Reply from cloudflare was If the issue is not resolved while CloudFlare is paused, then that means that this is not related to our services, unless GTranslate thinks this is a DNS related issue. With CloudFlare paused, our optimization services (caching, Rocket Loader, etc) are no longer active, therefore they should not impact this feature. And since We provide SSL, and with CloudFlare paused you no longer get SSL from us, any issues would be with the origin or GTranslate. Do they have anything more specific they think is causing this issue? Thanks, Sadashiv.
Re: Login Error
Feb 5, 2016 5:42 am by Edvard
Hi, What is the original IP address of your on rackspace? I can see cloudflare IP now. If you have SSL certificate on rackspace I can setup our system to grab your content from rackspace directly and bypass cloudflare. Thanks!
Re: Login Error
Feb 11, 2016 7:31 am by sadashiv
Hi Edvard, I have a load balancer at rackspace with ip as I guess pointing to the loadbalancer should solve the problem. Thanks, Sadashiv.
Re: Login Error
Feb 12, 2016 6:11 am by Edvard
Hi, Can you check in your cloudflare DNS manager what is your real IP address and let me know, to be sure before I make the change on our side? Thanks!
Re: Login Error
Feb 12, 2016 12:02 pm by sadashiv
Hi, Confirmed from cloudflare dns. I have a "A" record with name as "" and points to Thanks, Sadashiv.
Re: Login Error
Feb 13, 2016 9:45 am by Edvard
It should be fixed. Thanks!
Re: Login Error
Feb 15, 2016 2:42 pm by sadashiv
Hi Edvard, Thanks for the fix. Thanks, Sadashiv


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