[Solved] message keep popup: please update your GTranslate

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[Solved] message keep popup: please update your GTranslate

Postby stephen78 » Tue Apr 03, 2012 6:22 am

Dear Sir/Madam,

I got this message keep popup on my site "Please update your GTranslate from https://gtranslate.io"

I updated the latest version from your site. But still have the message popup. :o
I disabled the module & removed the module from my site, the message still popup :shock:

Does anyone can give me any suggestion please.

I am using the Free version

Thanks
stephen78
 
Posts: 4
Joined: Tue Apr 03, 2012 6:14 am

Re: message keep popup: please update your GTranslate

Postby Yana » Tue Apr 03, 2012 5:43 pm

Hi,
What is your website address?
You should download the latest version of GTranslate Free module from https://gtranslate.io/#pricing.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: message keep popup: please update your GTranslate

Postby stephen78 » Wed Apr 04, 2012 1:53 am

Hi Yana,
Thanks for your reply.
my site : http://greenpost.com.au/
is using Joomla.
I just downloaded and updated the latest version 2 days before.
Also, the redirect method is not work as well.
Thanks
stephen78
 
Posts: 4
Joined: Tue Apr 03, 2012 6:14 am

Re: message keep popup: please update your GTranslate

Postby Edvard » Sat Apr 07, 2012 12:08 am

Hi,

Please uninstall it and make a new clean install.

Also, please make sure to clear your joomla cache.
Regards,

Edvard Ananyan - GTranslate Team

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Re: message keep popup: please update your GTranslate

Postby stephen78 » Tue Apr 10, 2012 5:14 am

Hi Edvard,

I did uninstall the GTranslate module and then clean all the Joomla cache. But the message still come back.
Then I do a clean install, however, the message still come back as well.

Any other suggestion please. My site have been advertise and live. If possible, want this fixed as soon as possible.

Thanks
stephen78
 
Posts: 4
Joined: Tue Apr 03, 2012 6:14 am

Re: message keep popup: please update your GTranslate

Postby Edvard » Wed Apr 11, 2012 3:44 am

Hi,

So you say that even if you uninstall GTranslate the message is still there? Can you confirm?

May be you have it in your template? Please check /templates/ja_purity/index.php file for gtranslate.
Regards,

Edvard Ananyan - GTranslate Team

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Re: message keep popup: please update your GTranslate

Postby stephen78 » Wed Apr 11, 2012 4:52 am

Hi Edvard,

Yes, even uninstall the message still there.

And you are right, I found something inside "index.php". I think is I put the gtranslate general HTML code before and forgot take it off.

Thanks for your help. Many thanks
stephen78
 
Posts: 4
Joined: Tue Apr 03, 2012 6:14 am


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