No more Gtranslate pro used but subdomain url stay active

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No more Gtranslate pro used but subdomain url stay active

Postby yorik » Fri Sep 18, 2015 8:56 pm

Hi,


Few years ago we used Gtranslate Pro. We don't use it anymore and have suppress all the sub-domain created on our server.

Nevertheless we continue to have incoming url with adress such as http://de.en.catnat.net (even for article very recent). Can you check if our account have been well cancelled on your side ?

Thanks in advance
yorik
 
Posts: 2
Joined: Thu Sep 17, 2015 12:55 pm

Re: No more Gtranslate pro used but subdomain url stay activ

Postby Edvard » Fri Sep 18, 2015 11:46 pm

Hi,

URLs with subdomains can be used with our Enterprise version, if you do not use it, please remove the DNS records you have added for languages.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

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Edvard
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Location: Yerevan, Armenia

Re: No more Gtranslate pro used but subdomain url stay activ

Postby yorik » Sat Sep 19, 2015 12:16 am

Thanks for your quick reply.

All the DNS added for languages have been deleted for a long time but as you can see on this capture we still have a lot of connection with subdomain url (http://www.catnat.net/Capture.jpg).

Any idea from where this issue could comes from ?
yorik
 
Posts: 2
Joined: Thu Sep 17, 2015 12:55 pm

Re: No more Gtranslate pro used but subdomain url stay activ

Postby Edvard » Sat Sep 19, 2015 3:19 am

The DNS records are not removed properly, because de.en.catnat.net has an IP address assigned to it. If the records were removed you won't be able to measure any requests to non existent subdomains.

Please consult your hosting provider.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Edvard
Site Admin
 
Posts: 4185
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia


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