Need some help.

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Need some help.

Postby Datumza » Mon Jan 28, 2013 7:57 pm

Hi, I have a few issues I would like some help with.

A few days ago, I subscribed for the enterprise version of GTranslate and today I bought the Pro version. I bought the Pro version because my server has some issues with installing the enterprise version and it is something I can't solve. It is because of a CDN installation I have. I was wandering if I could be refunded for the enterprise subscription. I understand that you have a 30 day money back guarantee.

The second issue I have is that when I purchased the Pro version, I never received the complete order email. Just to recap; I would like to be refunded for the enterprise subscription and need help with the Pro installation and configuration.

My GTranslate username is datumza.
Let my know where I can send you my PP email and transaction IDs.
Datumza
 
Posts: 4
Joined: Mon Jan 28, 2013 7:40 pm

Re: Need some help.

Postby Yana » Mon Jan 28, 2013 9:27 pm

Dear Datumza,

Thank you for your payment. You will receive the package soon. Please login to your PayPal account and cancel the Enterprise subscription. Please let me know if you have any questions.
Regards,

Yana Ghahramanyan - GTranslate Team

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Yana
 
Posts: 4135
Joined: Thu Jan 12, 2012 6:21 pm

Re: Need some help.

Postby Datumza » Mon Jan 28, 2013 9:31 pm

Thank you for your support. The support on GTranslate rocks.
Datumza
 
Posts: 4
Joined: Mon Jan 28, 2013 7:40 pm

Re: Need some help.

Postby Yana » Mon Jan 28, 2013 9:49 pm

Thank you! Just sent the package. Please check your email.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4135
Joined: Thu Jan 12, 2012 6:21 pm


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