Problem with gtranslate enterprise

[Teddyleon]

Hi my web is streetpongshop.com i did the cname but the languages not working get, also you gave me a account for edit the translations but not a direction for it

if you put ca.streetpongshop.com not working if you can help me thanks.

[Yana]

Hi,

Please check your DNS CNAME records. It doesn't seem that you created CNAME records correctly.
I have just checked with nslookup tool:
*** UnKnown can't find ca.streetpongshop.com: Non-existent domain
If you can send me access info I can check your settings. You can use the contact form on our homepage.
To edit the translations you need to add ?language_edit=1 to the end of the URL . You will see language editing tools. Make your changes and save. It will prompt for password.