Problem with Gtranslate Pro Urgent

[buga]

good,

I just bought the GTranslate Pro today, configured as I've seen in the tutorial, but the problem is that when I click on the banners of other languages ​​I come in white pages. He tells me that there is an error specifically:

Not Found
The requested URL /en/ was not found on this server.
Apache Server at http://www.xxx.es Port 80

[buga]

I've been searching the internet and does not meet the requirements to host it.
There return policy??.
I needed to put it in English the main page, as this module allows a link?.
If you can not fix I would like to take me to any return policy

[Yana]

Hi,
If yo can send me ftp access info and backend admin username/password I can install it for you. Please use the contact form on our homepage.

[buga]

i sent information.

need fix it now, it's urgent. If not I will resort to another component.

Thank you.

[Yana]

Hi,
I can see you installed the plugin correctly and it is working.

[buga]

It does not work well, the company that hosts my website, I have been told that is not compatible.

There return policy for purchasing GTranslate Pro?

[Yana]

Hi,
Can you please describe the problem in more detail , so we can understand and assist you?