Your license is expired or inactive

Popular automatic website translation tool

Your license is expired or inactive

Postby illuka » Sat Nov 30, 2013 1:11 am

Hello

I paid an Enterprise subscription 5 days ago for the domain

http://sail4singles.com

and I get this message

Your license is expired or inactive, Please purchase GTranslate Enterprise!

Why?
illuka
 
Posts: 8
Joined: Sat Nov 30, 2013 1:00 am

Re: Your license is expired or inactive

Postby Yana » Sat Nov 30, 2013 1:33 am

Hi,
The gtranslate licese is fr one domain name. I tried to open your sail4singles.com website but it redirects me to viajes-vacaciones-barcos.sail4singles.com .
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Your license is expired or inactive

Postby illuka » Sun Dec 01, 2013 12:45 pm

Effectively, the domain of work is
http://viajes-vacaciones-barcos.sail4singles.com
so I need you to change the subscription to this domain

But before putting the solution in the production environment, I need to test it on a test environment.
http://test.sail4singles.com

Can you make the necessary adjustments to make this work and be able to test?

Thanks
illuka
 
Posts: 8
Joined: Sat Nov 30, 2013 1:00 am

Re: Your license is expired or inactive

Postby Yana » Sun Dec 01, 2013 1:58 pm

Hi,
We can change the license to http://test.sail4singles.com .I'll contact you as soon as we change it.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Your license is expired or inactive

Postby illuka » Sun Dec 01, 2013 9:39 pm

It is ok.

When we finish the test process, we ask to change to
http://viajes-vacaciones-veleros.sail4singles.com

Thanks
illuka
 
Posts: 8
Joined: Sat Nov 30, 2013 1:00 am

Re: Your license is expired or inactive

Postby illuka » Mon Dec 02, 2013 12:37 pm

There is another problem

The site languaje is Spanish "es"

When I choose to translate into any language, makes bad url
For example:
If I choose English, the url is converted
http://en.test.sail4singlcom/solos-y-so ... n-veleros/
Check to see in "sail4singlcom" when was to be "sail4singles.com"
It has taken away "es."
If I set the languaje site like any other, French for example, the conversion is correct.

Why??
illuka
 
Posts: 8
Joined: Sat Nov 30, 2013 1:00 am

Re: Your license is expired or inactive

Postby Yana » Mon Dec 02, 2013 7:20 pm

Hi,

The license for your testing domain is active.
Which version of the GTranslate free module you installed? Try to download the latest version . Here is the link
http://joomla-gtranslate.googlecode.com ... 0.x.33.zip
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Your license is expired or inactive

Postby illuka » Tue Dec 03, 2013 12:27 pm

The new free module is ok

But there is a new problem

I set url translate and works ok when I switch from the spanish languaje (site languaje) or changed once follow links in the same languaje
But if from any page in a language I want to change to another, the url does not exist.

Example. If I'm in
http://fr.test.sail4singles.com/seuls-et-singles% 20in% 20voiliers/routes% 20et% 20route
and I want to change languaje to english, for example, just change the languaje 2 letters at the beginning of the url, and makes
http://en.test.sail4singles.com/seuls-et-singles% 20in% 20voiliers/routes% 20et% 20route
That does not exist.
The correct url would
http://en.test.sail4singles.com/alone-a ... -and-route

What I can do?

Another issue is that you change the original "-" with a space (% 20) in some translations of the url
Why?
illuka
 
Posts: 8
Joined: Sat Nov 30, 2013 1:00 am

Re: Your license is expired or inactive

Postby Yana » Tue Dec 03, 2013 2:40 pm

Hi,

Can you send me the URL in original language? We will investigate the issue and contact you ASAP..
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Your license is expired or inactive

Postby illuka » Tue Dec 03, 2013 4:42 pm

The url in Spanish is

http://test.sail4singles.com/solos-y-so ... n-veleros/

You can follow the links and see what was said

Thanks
illuka
 
Posts: 8
Joined: Sat Nov 30, 2013 1:00 am

Re: Your license is expired or inactive

Postby illuka » Thu Dec 05, 2013 3:03 pm

Hi Yana

Anything news?

I describe the problem better, as I can help you.
What I have observed, for example

The site is in Spanish languaje
If I navigate pages, for example in French, and any of them, I want to change the language, eg English, I see:
We are at french page
http://fr.test.sail4singles.com/seuls-e ... ers/Racing
And at this moment pass the mouse OVER the English flag, I see that the link is
http://en.test.sail4singles.com/solos-y ... os/regatas
although the url is in Spanish and it should be English
The plugin has added at the beginning of the url "en." for English and left the rest of the url in Spanish. The url works fine, but should be in English.
http://en.test.sail4singles.com/alone-a ... ats/Racing

But when I CLICK on the flag, directed me to the following url
http://en.test.sail4singles.com/seuls-e ... ers/Racing
Add the "en." at the beginning of the url, but the url has been taken from the French, and the url is not found.
The OVER URL, is different than the CLICK URL.
Why?

Note also that some "-" are changed to " % 20" , but not all.

Thanks
illuka
 
Posts: 8
Joined: Sat Nov 30, 2013 1:00 am

Re: Your license is expired or inactive

Postby Yana » Fri Dec 06, 2013 4:21 pm

HI,
Can you please send me FTP and backend access info, so I can check and try to fix the issue?
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Your license is expired or inactive

Postby illuka » Fri Dec 13, 2013 1:42 pm

Hi Yana

Any news?
illuka
 
Posts: 8
Joined: Sat Nov 30, 2013 1:00 am

Re: Your license is expired or inactive

Postby Yana » Fri Dec 13, 2013 8:04 pm

Hi,
We are working on it. I'll contact you soon.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Your license is expired or inactive

Postby Yana » Sat Dec 21, 2013 6:56 pm

Hi,
Just have sent the file which will fix the issue. You will need to replace old file with the new one.
/modules/mod_gtranslate/tmpl/default.php
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm


  • Related Topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 0 guests

2GLux
cron