Forum Archive - enabling plugin cause site crash - pro version

as soon as i activate the plugin the site crashes with the following errors: Warning: realpath() [function.realpath]: open_basedir restriction in effect. File(/usr/lib/php/extensions/no-debug-non-zts-20060613) is not within the allowed path(s): (/home/serveruser/public_html:domainname/tmp:http:/domainname/logs) in serverplugin/path/gtranslate.php on line 2 Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/serveruser/ioncube/ioncube_loader_lin_5.2.so) is not within the allowed path(s): (/home/serveruser/public_html:domainname/tmp:http:/domainname/logs) in /home/serveruser/public_html/plugins/system/gtranslate.php on line 2 Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/ioncube/ioncube_loader_lin_5.2.so) is not within the allowed path(s): (/home/serveruser/public_html:domainname/tmp:http:/domainname) in /home/serveruser/public_html/plugins/system/gtranslate.php on line 2 Site error: the file /home/serveruser/public_html/plugins/system/gtranslate.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation. on the php info page the appears at the bottom: Additional Modules ionCube Loader using joomla 1.5.23 with php version: 5.2.9 what am i doing wrong?

Hi, Could you please send ftp access and backend admin username/password? We can check it for you.

It doesn't seem that you have installed ionCube loader appropriately. Please make sure to install it in a directory which is not restricted by your open_basedir directive.