enabling plugin cause site crash - pro version

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enabling plugin cause site crash - pro version

Postby webcom » Wed Feb 08, 2012 12:00 pm

as soon as i activate the plugin the site crashes with the following errors:

Warning: realpath() [function.realpath]: open_basedir restriction in effect. File(/usr/lib/php/extensions/no-debug-non-zts-20060613) is not within the allowed path(s): (/home/serveruser/public_html:domainname/tmp:http:/domainname/logs) in serverplugin/path/gtranslate.php on line 2

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/serveruser/ioncube/ioncube_loader_lin_5.2.so) is not within the allowed path(s): (/home/serveruser/public_html:domainname/tmp:http:/domainname/logs) in /home/serveruser/public_html/plugins/system/gtranslate.php on line 2

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/ioncube/ioncube_loader_lin_5.2.so) is not within the allowed path(s): (/home/serveruser/public_html:domainname/tmp:http:/domainname) in /home/serveruser/public_html/plugins/system/gtranslate.php on line 2
Site error: the file /home/serveruser/public_html/plugins/system/gtranslate.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.

on the php info page the appears at the bottom:
Additional Modules
ionCube Loader

using joomla 1.5.23 with php version: 5.2.9

what am i doing wrong?
webcom
 
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Re: enabling plugin cause site crash - pro version

Postby Yana » Wed Feb 08, 2012 6:17 pm

Hi,
Could you please send ftp access and backend admin username/password? We can check it for you.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: enabling plugin cause site crash - pro version

Postby Edvard » Thu Feb 09, 2012 8:35 pm

It doesn't seem that you have installed ionCube loader appropriately. Please make sure to install it in a directory which is not restricted by your open_basedir directive.
Regards,

Edvard Ananyan - GTranslate Team

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Edvard
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