error occured on translated pages

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error occured on translated pages

Postby Stuart » Thu Feb 27, 2014 5:35 pm

Hi,

I have noticed that my sub-domain links are no longer working. Clicking on any flag from any page on my website takes me to the correct page (in terms of the url), but all that is displayed is:

--------------------
An error occurred.

Sorry, the page you are looking for is currently unavailable.
Please try again later.

If you are the system administrator of this resource then you should check the error log for details.

Faithfully yours, nginx.
--------------------

I have also noticed that in the number of visitors to the subdomains has been zero since 07/02/2014 which I would presume was a result of this error.

Any help with this would be much appreciated.

Best Regards,
Stuart Thomason
Web Development / Network Admin
Galleon Systems
http://www.galsys.co.uk/
Stuart
 
Posts: 11
Joined: Tue Jan 15, 2013 1:57 pm

Re: error occured on translated pages

Postby Stuart » Fri Feb 28, 2014 12:06 am

Hi,

It appears that whatever was wrong has now been corrected and everything displays as normal.

However, what would have caused this in the first place?

Best Regards,
Stuart Thomason
Web Development / Network Admin
Galleon Systems
http://www.galsys.co.uk/
Stuart
 
Posts: 11
Joined: Tue Jan 15, 2013 1:57 pm

Re: error occured on translated pages

Postby Yana » Fri Feb 28, 2014 1:48 am

Hi,

Please check your page response time. If your it takes more than 5 seconds to get a response from your server for the first http request, then you will see that message. You can use pingdom to check the response time.
Regards,

Yana Ghahramanyan - GTranslate Team

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Yana
 
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Joined: Thu Jan 12, 2012 6:21 pm

Re: error occured on translated pages

Postby Stuart » Fri Feb 28, 2014 12:38 pm

Hi Yana,

Thanks for your reply.

Our average page load times are approximately 1 second with the first request taking roughly 300-400ms.

It just seems odd that we had this consistently since the 7th February until last night, the 27th February. Google Analytics will only track data and log things like visitors if the script is loaded on the page. With these last (almost) 3 weeks there has been no activity on the subdomains as far as Google Analytics has been concerned.

Best Regards,
Stuart Thomason
Web Development / Network Admin
Galleon Systems
http://www.galsys.co.uk/
Stuart
 
Posts: 11
Joined: Tue Jan 15, 2013 1:57 pm


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