[Final Notice] Exceeded traffic

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[Final Notice] Exceeded traffic

Postby popular » Sat Jun 29, 2013 9:41 pm

Hello,

I have an account for popularseeds . com and I paid the requested amount of 44.9 EUROs on the 5th of June and I received an email today entitled final notice and that the service may be shut off if I do not pay. Please can you confirm that you received my payment and confirm that the service is not going to be shut off.

Regards,
Ali
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Re: [Final Notice] Exceeded traffic

Postby Yana » Sat Jun 29, 2013 11:28 pm

Hi,

We will check it. I'll contact you soon.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: [Final Notice] Exceeded traffic

Postby jb11 » Sat Jun 29, 2013 11:59 pm

Hi Yana

I also have made payment via Paypal on 3 June 2013 and I sent proof of payment to you as well today via email. Not sure why I got the Final Notice Email, but will appreciate your reply to my email just to confirm receipt of the Paypal payment.

Thanks,
Stephen
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Posts: 16
Joined: Sat Jul 23, 2011 2:42 am

Re: [Final Notice] Exceeded traffic

Postby alessandromartins » Sun Jun 30, 2013 6:56 am

Same problem here,

Hi, Yana!

Recently, I received the follow email from you:

"Dear Alessandro Martins,

Please make your payment for GTranslate Enterprise exceeded traffic or decrease it. Otherwise, the GTranslate Enterprise service will be blocked till the traffic normalization."

I already made a payment. It would be a new payment?

I sent you a printscreen of my recent payment via email. Please, look.

If it is a new payment, please tell me what the price. I find it strange to be getting a final warning if I have not received even the first.

Thank you!
alessandromartins
 
Posts: 8
Joined: Fri Sep 28, 2012 3:14 am

Re: [Final Notice] Exceeded traffic

Postby Yana » Sun Jun 30, 2013 6:28 pm

Hi,
Can you please send me by email the payment date, payment amount and paypal email address , the transaction ID and your domain name , so we can check it .
Regards,

Yana Ghahramanyan - GTranslate Team

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Posts: 4133
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