Gtranslate pro errors 500 and 508

[josept]

for a few days ago, all the sites where I have installed gTranslate began giving many errors 500, 508 and the translation has become very slow.
Asked my hosting to upgrade the account at all levels of performance, yet the sites that have installed gTranslate continue to play very weak performance. According to webmastertools google, it started at the beginning of March, and only on sites that have your translation functionality.
If you wish, give me a way to send you print screens and log files which displays errors.

Can you help me please

[Yana]

Hi,
Please make sure that gtranslate/cache/XX folders are writable. After visiting a translated page, you will be able to find files in the appropriate language folder. If you don't see them, then set gtranslate/cache/XX folders permissions to 777.
You can enable the GTranslate debug mode to see the communication between your server and google translator.
You can use our contact form on homepage to send screenshot.

[josept]

I Had to close the translation on imobiliariaflorianopolis.com because it was leaving dozens of Entry Processes and use of memory, which was generating the errors reported. Is there way to fix this process.

thank you

[Yana]

Hi,
Could you please send the error log so I can understand what the problem is and how to fix it?

[josept]

I send all the open process by PM

[Yana]

Hi,
Could you please send me FTP access and backend admin username/password?

[josept]

i sent two PM... only the 2nd is right.

thank you for your time

[josept]

Hello Yana,

do you have a solution for the process i sent by "PM"?

Thank you

[josept]

PLEASE, respond to me. I had to turn the translantion off again, and i have no response. This ticket was alread on the second page of this forum.

I NEED HELP. please

Thank you

[Yana]

Hi,
I've corrected your settings, please check.
1. There is no need to install both the joomla plugin and the general version at the same time
2. Please do not delete individual language folders.

[josept]

Hello, this problem has begin again. I turn off the module and plugin.

Is there any way to solve this problem?

Thank you

[Yana]

Hi,
Have you changed the settings?

[josept]

No, you have been the last person to edit gtranslate...

[Yana]

Hi,
Please check URL rewriting settings. It should be ON.

[josept]

it is on. i sent you by PM

[josept]

Your responses here in the forum take too long ... I apologize for the directness, but I think you guys could do better!

when can I get a response from an expert on this software in this matter?

I have problems with this issue for over three months, and no one helps me solve ...

thank you

[Yana]

Hi,
I've corrected the settings again. Please do not change the settings.

[josept]

The same... error 500, server in over load.

My server suport reported that website has the responsable...

[Yana]

Hi,
I've checked and it works.


If the problem persist you can consider using GTranslate Enterprise servcie.

[josept]

It´s down, and it´s in russian... the site is brasilian!

Something is wrong. The main language is set to portuguese

URGENT.

i NEED TO TURN DOWN GTRANSLATE ON THAT SITE. ALL MY SITES ARE DOWN.