Gtranslate pro errors 500 and 508

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Gtranslate pro errors 500 and 508

Postby josept » Fri Apr 20, 2012 1:34 pm

for a few days ago, all the sites where I have installed gTranslate began giving many errors 500, 508 and the translation has become very slow.
Asked my hosting to upgrade the account at all levels of performance, yet the sites that have installed gTranslate continue to play very weak performance. According to webmastertools google, it started at the beginning of March, and only on sites that have your translation functionality.
If you wish, give me a way to send you print screens and log files which displays errors.

Can you help me please
josept
 
Posts: 37
Joined: Fri Nov 04, 2011 8:47 pm

Re: Gtranslate pro errors 500 and 508

Postby Yana » Fri Apr 20, 2012 7:44 pm

Hi,
Please make sure that gtranslate/cache/XX folders are writable. After visiting a translated page, you will be able to find files in the appropriate language folder. If you don't see them, then set gtranslate/cache/XX folders permissions to 777.
You can enable the GTranslate debug mode to see the communication between your server and google translator.
You can use our contact form on homepage to send screenshot.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Gtranslate pro errors 500 and 508

Postby josept » Fri Apr 20, 2012 10:37 pm

I Had to close the translation on imobiliariaflorianopolis.com because it was leaving dozens of Entry Processes and use of memory, which was generating the errors reported. Is there way to fix this process.

thank you
josept
 
Posts: 37
Joined: Fri Nov 04, 2011 8:47 pm

Re: Gtranslate pro errors 500 and 508

Postby Yana » Sat Apr 21, 2012 12:18 am

Hi,
Could you please send the error log so I can understand what the problem is and how to fix it?
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Gtranslate pro errors 500 and 508

Postby josept » Sat Apr 21, 2012 12:41 am

I send all the open process by PM
josept
 
Posts: 37
Joined: Fri Nov 04, 2011 8:47 pm

Re: Gtranslate pro errors 500 and 508

Postby Yana » Sat Apr 21, 2012 2:16 am

Hi,
Could you please send me FTP access and backend admin username/password?
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Gtranslate pro errors 500 and 508

Postby josept » Sat Apr 21, 2012 4:04 am

i sent two PM... only the 2nd is right.

thank you for your time
josept
 
Posts: 37
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Re: Gtranslate pro errors 500 and 508

Postby josept » Mon Apr 23, 2012 2:27 pm

Hello Yana,

do you have a solution for the process i sent by "PM"?

Thank you
josept
 
Posts: 37
Joined: Fri Nov 04, 2011 8:47 pm

Re: Gtranslate pro errors 500 and 508

Postby josept » Fri Apr 27, 2012 2:59 am

PLEASE, respond to me. I had to turn the translantion off again, and i have no response. This ticket was alread on the second page of this forum.

I NEED HELP. please

Thank you
josept
 
Posts: 37
Joined: Fri Nov 04, 2011 8:47 pm

Re: Gtranslate pro errors 500 and 508

Postby Yana » Fri Apr 27, 2012 4:58 pm

Hi,
I've corrected your settings, please check.
1. There is no need to install both the joomla plugin and the general version at the same time
2. Please do not delete individual language folders.
Regards,

Yana Ghahramanyan - GTranslate Team

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Yana
 
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Re: Gtranslate pro errors 500 and 508

Postby josept » Mon Jun 11, 2012 4:20 pm

Hello, this problem has begin again. I turn off the module and plugin.

Is there any way to solve this problem?

Thank you
josept
 
Posts: 37
Joined: Fri Nov 04, 2011 8:47 pm

Re: Gtranslate pro errors 500 and 508

Postby Yana » Mon Jun 11, 2012 7:59 pm

Hi,
Have you changed the settings?
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Gtranslate pro errors 500 and 508

Postby josept » Tue Jun 12, 2012 4:22 am

No, you have been the last person to edit gtranslate...
josept
 
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Re: Gtranslate pro errors 500 and 508

Postby Yana » Tue Jun 12, 2012 5:03 pm

Hi,
Please check URL rewriting settings. It should be ON.
Regards,

Yana Ghahramanyan - GTranslate Team

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Yana
 
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Re: Gtranslate pro errors 500 and 508

Postby josept » Wed Jun 13, 2012 7:21 pm

it is on. i sent you by PM
josept
 
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Re: Gtranslate pro errors 500 and 508

Postby josept » Mon Jun 18, 2012 1:59 am

Your responses here in the forum take too long ... I apologize for the directness, but I think you guys could do better!

when can I get a response from an expert on this software in this matter?

I have problems with this issue for over three months, and no one helps me solve ...

thank you
josept
 
Posts: 37
Joined: Fri Nov 04, 2011 8:47 pm

Re: Gtranslate pro errors 500 and 508

Postby Yana » Mon Jun 18, 2012 1:39 pm

Hi,
I've corrected the settings again. Please do not change the settings.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Re: Gtranslate pro errors 500 and 508

Postby josept » Mon Jun 18, 2012 7:12 pm

The same... error 500, server in over load.

My server suport reported that website has the responsable...
josept
 
Posts: 37
Joined: Fri Nov 04, 2011 8:47 pm

Re: Gtranslate pro errors 500 and 508

Postby Yana » Mon Jun 18, 2012 7:31 pm

Hi,
I've checked and it works.
Image

If the problem persist you can consider using GTranslate Enterprise servcie.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
Posts: 4133
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Re: Gtranslate pro errors 500 and 508

Postby josept » Mon Jun 18, 2012 7:55 pm

It´s down, and it´s in russian... the site is brasilian!

Something is wrong. The main language is set to portuguese

URGENT.

i NEED TO TURN DOWN GTRANSLATE ON THAT SITE. ALL MY SITES ARE DOWN.
josept
 
Posts: 37
Joined: Fri Nov 04, 2011 8:47 pm

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