Forum Archive - Gtranslate pro errors 500 and 508

for a few days ago, all the sites where I have installed gTranslate began giving many errors 500, 508 and the translation has become very slow. Asked my hosting to upgrade the account at all levels of performance, yet the sites that have installed gTranslate continue to play very weak performance. According to webmastertools google, it started at the beginning of March, and only on sites that have your translation functionality. If you wish, give me a way to send you print screens and log files which displays errors. Can you help me please

Hi, Please make sure that gtranslate/cache/XX folders are writable. After visiting a translated page, you will be able to find files in the appropriate language folder. If you don't see them, then set gtranslate/cache/XX folders permissions to 777. You can enable the GTranslate debug mode to see the communication between your server and google translator. You can use our contact form on homepage to send screenshot.

I Had to close the translation on imobiliariaflorianopolis.com because it was leaving dozens of Entry Processes and use of memory, which was generating the errors reported. Is there way to fix this process. thank you

Hi, Could you please send the error log so I can understand what the problem is and how to fix it?

I send all the open process by PM

Hi, Could you please send me FTP access and backend admin username/password?

i sent two PM... only the 2nd is right. thank you for your time

Hello Yana, do you have a solution for the process i sent by "PM"? Thank you

PLEASE, respond to me. I had to turn the translantion off again, and i have no response. This ticket was alread on the second page of this forum. I NEED HELP. please Thank you

Hi, I've corrected your settings, please check. 1. There is no need to install both the joomla plugin and the general version at the same time 2. Please do not delete individual language folders.

Hello, this problem has begin again. I turn off the module and plugin. Is there any way to solve this problem? Thank you

Hi, Have you changed the settings?

No, you have been the last person to edit gtranslate...

Hi, Please check URL rewriting settings. It should be ON.

it is on. i sent you by PM

Your responses here in the forum take too long ... I apologize for the directness, but I think you guys could do better! when can I get a response from an expert on this software in this matter? I have problems with this issue for over three months, and no one helps me solve ... thank you

Hi, I've corrected the settings again. Please do not change the settings.

The same... error 500, server in over load. My server suport reported that website has the responsable...

Hi, I've checked and it works. http://dc601.4shared.com/img/5LNusAco/s3/0.8286365629659816/Capture_8.JPG If the problem persist you can consider using GTranslate Enterprise servcie.

It´s down, and it´s in russian... the site is brasilian! Something is wrong. The main language is set to portuguese URGENT. i NEED TO TURN DOWN GTRANSLATE ON THAT SITE. ALL MY SITES ARE DOWN.

Hi, Yes, it is Russian translation of your website . I've disabled GTranslate. GTranslate settings are correct. The problem is related to your hosting server. Please contact your hosting provider and ask to fix issue or you can use GTranslate Enterprise service.

Hi, my hosting is helping in this matter from the beginning, and has reported the number of errors. At this time the error comes from imobiliariaflorianopolis.com / index.php 1 - I have three sites on the same server with gTranslate, configuration and software used is the same. Only this is creating problems 2 - only this site gives problems 3 - the problem that report is that the plugin makes the process open, causing over load on the server 4 - Each time the gTranslate is connected, processes begin to be opened and the processes have to be closed by suport I would like to have solved this problem in order to use this service. Right now I'm still not interested in upgrading. Only I will upgrade your software while running it 100% stable ... I believe that you are able to remedy this situation, however I look forward in your ability to find the solution to the problem of the product you sold me thank you

Hi, We are not responsible for your server and if our software hangs it is only because of your hosting server configuration, because we have a lot clients using it without such issues. The solution is to work with your hosting support to fix the issue on their side, change your hosting provider or upgrade to Enterprise version which is not a software, you don't install it on your server and hence it cannot hang and over load your server.