I have a problem to use Pro, Please help.

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Re: I have a problem to use Pro, Please help.

Postby doris821028 » Thu Oct 25, 2012 10:18 am

and also it frequently show this error:

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit

Please help!
doris821028
 
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Re: I have a problem to use Pro, Please help.

Postby doris821028 » Fri Oct 26, 2012 12:07 pm

we have blank in our URL, the file translate.php can accpet this URL, and it still failed to be translated, for example:
http://www.sign-in-china.com/pt/Globals ... inter.html
doris821028
 
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Re: I have a problem to use Pro, Please help.

Postby doris821028 » Fri Oct 26, 2012 12:07 pm

It is two days, noboday contact me! :(
doris821028
 
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Re: I have a problem to use Pro, Please help.

Postby Yana » Fri Oct 26, 2012 5:58 pm

Hi,
Sorry for the late reply. Have you installed GTranslate Pro general version? Can you please send me .htaccess file so I can check it?
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: I have a problem to use Pro, Please help.

Postby doris821028 » Mon Oct 29, 2012 2:05 pm

we use: gtranslate_v3.141592
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Re: I have a problem to use Pro, Please help.

Postby Yana » Mon Oct 29, 2012 6:27 pm

Hi,
Please put gtranslate rewrite rules after RewriteEngine On.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: I have a problem to use Pro, Please help.

Postby doris821028 » Tue Oct 30, 2012 7:01 am

I have put the gtranslate rewrite rules right after the RewriteEngine On, but nothing changed, please help!
doris821028
 
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Re: I have a problem to use Pro, Please help.

Postby doris821028 » Wed Oct 31, 2012 12:49 pm

and can you delete my file from here? it is not good for my site. thank you!
doris821028
 
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Re: I have a problem to use Pro, Please help.

Postby Yana » Wed Oct 31, 2012 6:36 pm

Hi,
If yo can send me ftp access info and backend admin username password I can check the settings. Please use the contact form on our homepage to send the info.
I have deleted the file.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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