How do you contact support about enabling billing?

Popular automatic website translation tool

How do you contact support about enabling billing?

Postby ngomaichi » Wed Dec 14, 2016 8:47 am

Hi all,

I was trying to find out why my old software was returning service no longer available, and found out the free Translate v1 service was discontinued.

Since v2 didn't look too expensive, I was looking in to getting an API key, but I can't enable billing with no real error message other than "correct this card info or try a different card"

So far I tried 2 different cards, which were from different banks and one of which was a debit card and the other a credit card, both Visa with international transactions enabled.

I tried getting support, but to get support, I need to enable billing.

So I sent google support a message via the contact us form, but so far there's been no response at all, not even an automated one.

Is there any way to get support I don't know about?

I apologize this isn't really a Translate API issue, but I'm not sure where I'm supposed to ask.


Relax: instrumental ringtones download free, horror ringtones, free ringtones download
Last edited by ngomaichi on Tue Dec 27, 2016 12:11 pm, edited 1 time in total.
Posts: 2
Joined: Thu Jun 16, 2016 12:28 pm

Re: How do you contact support about enabling billing?

Postby Edvard » Wed Dec 14, 2016 10:01 pm


Sorry, this is not related to GTranslate and I do not have answers for you. Let me know which software you use and we might have a replacement solution for you.


Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Site Admin
Posts: 4403
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia

  • Related Topics
    Last post

Who is online

Users browsing this forum: No registered users and 0 guests