Page not found error for translated pages

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Page not found error for translated pages

Postby sadashiv » Thu Mar 17, 2016 3:04 pm

I have few page which show access denied when I change language on these pages, eg http://gokhalemethod.com/video/how_use_gokhale_roller

If I open this page and then change language to say German then it shows page not found.

Would like to know how to fix this issue.

Thanks,
Sadashiv.
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Re: Page not found error for translated pages

Postby Yana » Thu Mar 17, 2016 5:16 pm

Hi,
Did you edit the URL?
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Yana Ghahramanyan - GTranslate Team

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Re: Page not found error for translated pages

Postby Yana » Thu Mar 17, 2016 8:21 pm

Hi,

The issue will be fixed in the next version of the drupal module. If you can send FTP access information we can fix it. You can send the information using the contact form on our homepage.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: Page not found error for translated pages

Postby sadashiv » Fri Mar 18, 2016 12:41 pm

Hi,

I don't have a single server as I have a load balancer and multiple nodes, Can you send me the module file so that I can replace it on all instances.

Thanks,
Sadashiv.
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Re: Page not found error for translated pages

Postby Edvard » Fri Mar 18, 2016 10:41 pm

Hi,

In that case you will need to wait for the updated version.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

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Re: Page not found error for translated pages

Postby sadashiv » Mon Mar 21, 2016 8:14 am

Can you specify these changes in the module file so that I can make these changes on production.

Can we try it on dev site (different domain name) as that is a single server instance and then I can move the module file changes on production? I guess that won't be possible as we are using enterprise version on production and don't have that for dev, still want to check all possibilities.

Thanks,
Sadashiv.
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Re: Page not found error for translated pages

Postby Edvard » Mon Mar 21, 2016 6:56 pm

Hi,

When the new version is available you will need to update it.

For now I have no information about the changes, they are not ready yet.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

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Re: Page not found error for translated pages

Postby sadashiv » Mon Mar 21, 2016 8:46 pm

Would like to know, do we have a rough estimate till when will we have a new version?

Thanks,
Sadashiv.
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Re: Page not found error for translated pages

Postby Edvard » Mon Mar 21, 2016 9:06 pm

Hi,

It will be about 10 days.

Thanks!
Regards,

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Re: Page not found error for translated pages

Postby sadashiv » Mon Mar 21, 2016 9:17 pm

Thanks for the update, I'll wait for 10 days.

Thanks,
Sadashiv.
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Re: Page not found error for translated pages

Postby sadashiv » Mon Apr 04, 2016 9:52 pm

I checked the new version of the module on my site but the issue is still not fixed. I tried flushing cache but still the issue persist.
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Re: Page not found error for translated pages

Postby Edvard » Tue Apr 05, 2016 9:37 pm

Please check version 1.13

Thanks!
Regards,

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Re: Page not found error for translated pages

Postby sadashiv » Wed Apr 06, 2016 1:20 pm

Hi,

I tried the latest version but the issue still exists. http://de.gokhalemethod.com/Video/how_u ... ale_roller shows page not found.

Thanks,
Sadashiv.
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Re: Page not found error for translated pages

Postby Edvard » Wed Apr 06, 2016 9:28 pm

Please try again. It is fixed.

Thanks!
Regards,

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Re: Page not found error for translated pages

Postby sadashiv » Fri Apr 08, 2016 2:08 pm

I tried it and it worked for above example but found few other pages broken, eg

http://zh-tw.gokhalemethod.com/videos/601

When I click on any video listed it shows page not found

Thanks,
Sadashiv.
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Re: Page not found error for translated pages

Postby sadashiv » Mon Apr 11, 2016 2:21 pm

I think it's also causing problems for pdfs. I have few articles which have links to pdf on my site but the problem is gtranslate is also translating the url and thus causing page not found error for the pdf's.

Thanks,
Sadashiv.
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Re: Page not found error for translated pages

Postby sadashiv » Wed Apr 13, 2016 7:39 pm

Hi,

We tried to discuss this issue in our team and what we thought that the url translation is causing page not found. Can we disable url translations i.e.

http://gokhalemethod.com/news should not goto http://de.gokhalemethod.com/Nachrichten when we translate but rather redirect to http://de.gokhalemethod.com/news

Please disable the url translations so that we don't face these issues on different pages. Also to include in this issue we saw that when we are on http://gokhalemethod.com/news and change the language to german then it redirects to http://de.gokhalemethod.com/news but when we are on home page and change the language to german and click on the news page link it goes to http://de.gokhalemethod.com/Nachrichten

This seems weird so can we just keep the normal english url only with the language code at the beginning i.e. de.gokhalemethod.com

Thanks,
Sadashiv.
sadashiv
 
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Re: Page not found error for translated pages

Postby Edvard » Thu Apr 14, 2016 12:10 am

Hi,

I have checked the issue and it seems that the words videos and video are translated to the same segment in Chinese language. If you edit and correct the URL translation the issue will be fixed.

If you wish to turn the feature off you can remove the meta tag from your template:
<meta name="uri-translation" content="on"/>

Thanks!
Regards,

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Re: Page not found error for translated pages

Postby sadashiv » Thu Apr 14, 2016 7:59 am

Hi,

Thanks for the update, this fixed the issue.

Thanks,
Sadashiv.
sadashiv
 
Posts: 73
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Re: Page not found error for translated pages

Postby sadashiv » Sat Apr 30, 2016 11:10 pm

We are facing this issue again

Steps to replicate

Go to Products and then choose Italian -- so that the URL changes to: http://it.gokhalemethod.com/product

then hover over first tab and go to blog - you get a 404.

Works fine for German, others... not sure?
sadashiv
 
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