Forum Archive - Return

Jun 7, 2015 11:13 am by FCM
I would like to return our purchase of GTranslate Pro. How do I proceed?
Re: Return
Jun 7, 2015 5:45 pm by Yana
Hi, Please send me your website address. We can offer you to upgrade your license to Enterprise version for one year for free.
Re: Return
Jun 9, 2015 6:34 am by FCM
Our address is - however we do NOT wish to upgrade, we wish to return the purchase.
Re: Return
Jun 9, 2015 1:35 pm by Yana
Hi, Can you please let me know what the problem is? I can see you do not have GTranslate Pro license. You subscribed to the Enterprise version. If you have an issue with the configuration we can create DNS CNAME records for you.
Re: Return
Jun 12, 2015 11:53 am by FCM
Re: Return
Jun 12, 2015 11:15 pm by Edvard
Hi, You will need to cancel your subscription from PayPal and send us a refund request using our contact us form on our home page. Thanks!
Re: Return
Jun 14, 2015 9:51 am by FCM
I have cancelled the subscription via PayPal but get an "Internal Service Error 500"-message when trying to contact you via your Contact Us form. Return request below: Regarding Gtranslate Entreprise for As per request via your forum I'd like to RETURN Translate Enterprise for I have cancelled the subscription via PaylPal. Please confirm. Matz Thomassen First Class Magazine
Re: Return
Jun 14, 2015 6:57 pm by Edvard
Hi, We have made the refund per your request. Thanks!


How to return to main English Language for SiteJan 4, 2017 9:54 amReplies: 6Post by: agabby

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