SSL certificate renewal update for Enterprise costs 50 USD?

Popular automatic website translation tool

SSL certificate renewal update for Enterprise costs 50 USD?

Postby natastna2 » Thu May 07, 2015 3:52 pm

Hello,

I have two enterprises subscriptions and we have wildcard SSL certificates which were set up last year. They are now expired and the certificates need to be updated for each of the two domains.

I received an email saying that a "setup" fee of 50 USD is expected if we want to use SSL. However, I am not sure if this is a misunderstanding as we are already using SSL with Gtranslate and they were setup last year, we simply need to change the details as it has been over a year and the certificate is now expired.

Is this 50 USD per domain or 50 USD overall? If it's per domain per year then I feel this is something that should be mentioned somewhere on your website as it is a fairly significant charge for simply updating the certificate.

Please can you let me know the specifics as I'd really like to get this sorted out.

Regards,
Anthony
natastna2
 
Posts: 149
Joined: Wed Jan 26, 2011 2:43 am

Re: SSL certificate renewal update for Enterprise costs 50

Postby Edvard » Thu May 07, 2015 4:21 pm

Hi,

You need to pay 50 USD for each SSL configuration change per domain. This fee is introduced recently and is mentioned in our TOS.

You can buy SSL certificate with extended expiration period (more than 1 year) and you will avoid the fee you need to pay for reconfiguration.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Edvard
Site Admin
 
Posts: 4185
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia

Re: SSL certificate renewal update for Enterprise costs 50

Postby natastna2 » Thu May 07, 2015 5:50 pm

Hello,

100 USD has been transferred to the account specified.

If possible could we please set these up asap?

I sent Yana an email with both SSL certs info.

Thank you for your time.

Regards,
Anthony
natastna2
 
Posts: 149
Joined: Wed Jan 26, 2011 2:43 am

Re: SSL certificate renewal update for Enterprise costs 50

Postby Edvard » Thu May 07, 2015 6:01 pm

Hi,

It is done.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Edvard
Site Admin
 
Posts: 4185
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia

Re: SSL certificate renewal update for Enterprise costs 50

Postby natastna2 » Thu May 07, 2015 6:17 pm

Thank you Edvard,

Have a nice day!
natastna2
 
Posts: 149
Joined: Wed Jan 26, 2011 2:43 am

Re: SSL certificate renewal update for Enterprise costs 50

Postby Edvard » Thu May 07, 2015 7:46 pm

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Edvard
Site Admin
 
Posts: 4185
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia


  • Related Topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 1 guest

2GLux