G translate enterprise version - redirect to google transla

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Re: G translate enterprise version - redirect to google tra

Postby venkatganesan14 » Fri May 17, 2013 11:37 am

Still we are not access the language page , is there any serious problem ???
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Re: G translate enterprise version - redirect to google tra

Postby Yana » Fri May 17, 2013 11:51 am

Hi,
Please ask your hosting provider to update DNS records.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: G translate enterprise version - redirect to google tra

Postby venkatganesan14 » Fri May 17, 2013 7:03 pm

please explain, if i update the DNS record, whether it get translate or should i configure anything further .
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Re: G translate enterprise version - redirect to google tra

Postby venkatganesan14 » Sat May 18, 2013 10:58 am

My Host provider4 ask me to , which DNS record should get updat ,

so please explain which DNS record.
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Re: G translate enterprise version - redirect to google tra

Postby Yana » Sat May 18, 2013 10:25 pm

Hi,
I created CNAME records for the languages which you sent. If you login to your hosting control panel and check. I tried to create even A record but it is not working. For example zh-CN.french-property-invest.com should point to our server.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: G translate enterprise version - redirect to google tra

Postby venkatganesan14 » Mon May 20, 2013 11:12 am

so what should i do further ???? plz explain , coz i cant wait for anther long time to find the solution , hope you have some alternate solution , so please find where the problem arise and explain how to solve it . you see if i chose normal version it is working fine. i dont know why we purchase the enterprise version , still it is not working properly

please come up with fine solution .
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Re: G translate enterprise version - redirect to google tra

Postby Yana » Mon May 20, 2013 4:49 pm

Hi,
You should check it with your hosting provider. GTranslate should work as soon as your hosting provider activate dns records. I sent you the list of subdomains by email. Please contact your hosting provider and ask to activate the records.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: G translate enterprise version - redirect to google tra

Postby venkatganesan14 » Tue May 21, 2013 11:37 am

My host provider had activated the dns records ,what you have mentioned . But still it is not working ??? can you tell me why it is not working .
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Re: G translate enterprise version - redirect to google tra

Postby Yana » Tue May 21, 2013 12:56 pm

Hi,
It doesn't point to our server . IP address should be 94.23.220.123 instead of 69.60.118.51 . You can check it here:
http://www.just-dnslookup.com/index.php ... +lookup%21
Please contact your hosting provider and ask to fix the problem.
Regards,

Yana Ghahramanyan - GTranslate Team

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