Forum Archive - trouble with enterprise version setup on drupal

I'm having some trouble getting my enterprise version to work. I have tried to set the htaccess file with my web address and it breaks my drupal site. My company IT has already setup the dns records accordingly. Also I would also like to know how to edit the translated pages and allow someone else access to them??? I'm so confused, also where do I use this login account you sent me once I purchased my enterprise version? RewriteCond %{HTTP:X-GT-Lang} ^$ # requests from our network will have X-GT-Lang header RewriteCond %{HTTP_HOST} ^domain.com RewriteRule (.*) http://www.domain.com/$1 [R=301,L]

Hi, We have configured it on our part, so you don't need to add anything in your .htaccess file. Please check for example http://fr.domain.com/ You need to reconfigure the GTranslate language selector to enable Enterprise option. To edit the translations you need to go to http://fr.domain.com/?language_edit=1 Let me know if you have any questions.

why am i getting this? http://translate.google.com/translate?c ... sergy.com/

You have not configured the language selector appropriately. You need to select Redirect translation method and turn on Operate with Enterprise version option. You can see the translations already on http://fr.masergy.com/ The issue is with the language selector. Thanks!

yes I have the module configure correctly

my bad our internal dns isn't resolving

how do I get the flags to work with the subdomains that are setup though? ie: fr.masergy.com When I click on a flag it gives me this address? http://translate.googleusercontent.com/ ... IfFM6rk4aA I do not want my visitors seeing this!

Have you configured GTranslate module as I have described?

yes I have, I would add a screenshot but there is no option for that on here, n ot that see anyway http://mattrenfro.com/img/gtranslate.jpg

May be you have some caching system? Which version of the module is installed on your website?

GTranslate 7.x-1.9

im using GTranslate 7.x-1.9

Can you try to uninstall it and let me know?

ok i uninstalled it

just reinstalled it, and cleared the cache, did an update.php

and it still goes to that address http://translate.googleusercontent.com/ ... c92lXKTZSA

will I have to install the pro version for this to work correctly without that URL? I would like for it to work like fr.masergy.com once a flag is clicked? http://translate.googleusercontent.com/ ... c92lXKTZSA

Can you please use our HTML widget and put it into your template until we try to solve the issue with the module for Drupal? I want to mention that the problem is with language selector and you should see translations when you manually enter the correct address with the language code in the address bar. Thank you!

okay, how do I get the HTML widget?

You need to go to https://gtranslate.io select General HTML -> Get it -> Download -> Turn on Enterprise and copy the HTML code into your website.

never mind I found it, looks like a pain in the ass, I'll just deal with what I have now until you guys my drupal module working correctly.

Thanks for your patience.

please hurry, my boss is pretty pissed off at me over all of this

If you want, you can send us FTP access details and we will solve it for you. Thanks!

nooo we do not allow ftp on our production servers ssh only and you have to have a vpn to get in, just get the module fixed please sir asap

It will be solved only tomorrow. You need to wait in that case if you are not able to put the HTML code directly inside your template. Thanks for understanding.

tomorrow is fine thank you

Hi, Please update to version 7.x-1.10. Thanks!

Hi, Please update to version 7.x-1.10. Thanks! Where can i find this Version? The issue still exists in 1.9. Need any fix ASAP, please.

Please check https://www.drupal.org/project/gtranslate