[Solved]Web crash after enable the plugin

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[Solved]Web crash after enable the plugin

Postby rcc » Wed Mar 28, 2012 1:05 pm

Hello,
I have bought a gtranslate pro to domain innaltech.com to joomla 1.5.
I have installed the plugin and the module. And I have changes the .htaccess, sitemap.txt and robots.txt.
But when I active the plugin, only a black page appears in the website.
Could you, please, help to solve this problem?
Thanks in advance
Rosa
rcc
 
Posts: 15
Joined: Wed Mar 28, 2012 1:02 pm

Re: Web crash after enable the plugin

Postby Yana » Wed Mar 28, 2012 3:44 pm

Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Joined: Thu Jan 12, 2012 6:21 pm

Re: Web crash after enable the plugin

Postby rcc » Wed Mar 28, 2012 5:24 pm

I had already follewed the instructions, and I check again. The problem persist.
What can I do?
rcc
 
Posts: 15
Joined: Wed Mar 28, 2012 1:02 pm

Re: Web crash after enable the plugin

Postby Yana » Wed Mar 28, 2012 5:41 pm

Hi,
If you can send FTP access and backend admin username/password. I'll check the settings.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
Posts: 4133
Joined: Thu Jan 12, 2012 6:21 pm

Re: Web crash after enable the plugin

Postby rcc » Thu Mar 29, 2012 5:20 pm

Hello,
I sent you the access via PM yesterday. Have you received it?
Thanks
rcc
 
Posts: 15
Joined: Wed Mar 28, 2012 1:02 pm

Re: Web crash after enable the plugin

Postby Yana » Thu Mar 29, 2012 6:00 pm

Hi,
The plugin installed. http://innaltech.com/de/
Please check your PM.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4133
Joined: Thu Jan 12, 2012 6:21 pm

Re: Web crash after enable the plugin

Postby rcc » Thu Mar 29, 2012 7:11 pm

Thanks Yana, Now works fine!
(I have sent you a PM.)
But, thanks again!!
Rosa
rcc
 
Posts: 15
Joined: Wed Mar 28, 2012 1:02 pm


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