[Solved] Webrotate360 viewer problem

[olegthered]

Hello,
I can't see webrotate360 viewer on these translated page:
http://en.tracers.ru/shop/urban-backpack
http://en.tracers.ru/shop/tactic-backpack

[Edvard]

Hi,

I cannot see your original version for some reason to test it. It is redirecting me to English version always.

Thanks!

[olegthered]

I removed that redirection.
Check it now please.

[Edvard]

Hi,

It seems the issue is because of this javascript which tries to load the Webrotate files from tracers.ru instead of en.tracers.ru:

Code: Select all

<script language='javascript' type='text/javascript'>function getWR360License(){return'http://tracers.ru/wp-content/plugins/webrotate-360-product-viewer/license.lic';}function getWR360PopupSkin(){return'pp_default';}function getWR360GraphicsPath(){return'http://tracers.ru/wp-content/plugins/webrotate-360-product-viewer/imagerotator/html/img/basic';}</script>

and

<script language='javascript' type='text/javascript'>jQuery(document).ready(function(){jQuery('#'+'wr360view01_playerid').rotator({graphicsPath:'http://tracers.ru/wp-content/plugins/webrotate-360-product-viewer/imagerotator/html/img/basic',licenseFileURL:'http://tracers.ru/wp-content/plugins/webrotate-360-product-viewer/license.lic',rootPath:'',configFileURL:'../../wp-content/plugins/webrotate-360-product-viewer/360_assets/Urban/Urban.xml',responsiveBaseWidth:700,zIndexLayersOn:true});});</script>
<script language='javascript' type='text/javascript'>function getWR360License(){return'http://tracers.ru/wp-content/plugins/webrotate-360-product-viewer/license.lic';}function getWR360PopupSkin(){return'pp_default';}function getWR360GraphicsPath(){return'http://tracers.ru/wp-content/plugins/webrotate-360-product-viewer/imagerotator/html/img/basic';}</script>


If you change the URLs to be relative and do not include http://tracers.ru the issue would be fixed.

Thanks!

[olegthered]

I tried this before.
I used ../../wp-content/plugins/webrotate-360-product-viewer/360_assets/Urban/Urban.xml for webrotate shortcode on http://en.tracers.ru/shop/tactic-backpack but problem is still there.

[Edvard]

Are you saying that you have deleted http://tracers.ru prefix from the code I have sent to you?

So for example http://tracers.ru/wp-content/plugins/we ... icense.lic
becomes
/wp-content/plugins/webrotate-360-product-viewer/license.lic

[olegthered]

Yes, I deleted prefix and made path relative
i tried ../../wp-content_etc and /wp-content_etc
But still no effect

[Edvard]

Can you change it and let me know, so I can check?

[olegthered]

I wrote you that I already changed it

[Edvard]

OK, I see it.

Now try to set this rules in your .htaccess

Code: Select all

<IfModule mod_headers.c>
    <Location "/wp-content/plugins/webrotate-360-product-viewer/360_assets/">
        Header set Access-Control-Allow-Origin "*"
    </Location>
</IfModule>


It will allow xml files in /wp-content/plugins/webrotate-360-product-viewer/360_assets/ directory to load from cross domain.

Thanks!

[olegthered]

I added your code to .htaccess and got Internal Server Error

[Edvard]

Ok, then create a .htaccess file in /wp-content/plugins/webrotate-360-product-viewer/360_assets/ directory and add this inside:

Header set Access-Control-Allow-Origin "*"

[olegthered]

Done
But no effect

[Edvard]

OK, then use this one, it will be global for all your xml files.

Code: Select all

<FilesMatch "\.(xml)$">
        Header set Access-Control-Allow-Origin "*"
</FilesMatch>


[olegthered]

Done
Now it's working!
Thank you

[Edvard]

Good to hear that!

[olegthered]

I found that same issue appears in Yandex browser when I am on http://en.tracers.ru/shop/urban-backpack/
I am checking it via iPad

[olegthered]

on Safari (Mac OS 10.9.5) on http://en.tracers.ru/shop/urban-backpack/ I can't see viewer. On original language everything is fine.

[olegthered]

On Safari on iPad same issue
Any idea?

[Edvard]

I need to check, it will take some time to test on mentioned platforms.