Enterprise - Pages Temporarily Unavailable

Popular automatic website translation tool

Enterprise - Pages Temporarily Unavailable

Postby Stuart » Mon Jan 28, 2013 3:45 pm

Hi,

I have returned to work to discover that the translated language pages are 'temporarily unavailable' when clicking on the flags or entering the url into the address bar.

These pages were working before and I had no problems (other than waiting for each page to be translated and cached).

Any help would be much appreciated.

Kind Regards,
Stuart Thomason
Web Developer
Galleon Systems
Stuart
 
Posts: 11
Joined: Tue Jan 15, 2013 1:57 pm

Re: Enterprise - Pages Temporarily Unavailable

Postby Yana » Mon Jan 28, 2013 9:32 pm

Hi,
Please check your page response time. If it takes more than 5 seconds to get a response from your server for the first http request, then you will see that message. You can use pingdom to check the response time.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm

Re: Enterprise - Pages Temporarily Unavailable

Postby Stuart » Tue Jan 29, 2013 2:32 pm

Hi,

The original page (www.galsys.co.uk) has a load time of approx. 1.30 seconds

The subdomains (xx.galsys.co.uk) have an average load time of approx. 10.30 seconds

Nothing has changed on the server since we set everything up a few weeks back.

Kind Regards,
Stuart Thomason
Web Developer
Galleon Systems
Stuart
 
Posts: 11
Joined: Tue Jan 15, 2013 1:57 pm

Re: Enterprise - Pages Temporarily Unavailable

Postby Edvard » Tue Jan 29, 2013 3:37 pm

Hi,

Please ask your hosting provider to white-list our IP address. It seems you are blocking requests from us.
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Edvard
Site Admin
 
Posts: 4183
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia

Re: Enterprise - Pages Temporarily Unavailable

Postby Stuart » Mon Feb 04, 2013 4:13 pm

Hi,

I have had the IP unblocked and the service is working fine now. Thanks for your assistance.

Kind Regards,
Stuart Thomason
Galleon Systems
Stuart
 
Posts: 11
Joined: Tue Jan 15, 2013 1:57 pm

Re: Enterprise - Pages Temporarily Unavailable

Postby Yana » Mon Feb 04, 2013 5:27 pm

Hi,
Thank you for the information.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm


  • Related Topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 1 guest

2GLux
cron