Forum Archive - [Solved] enterprise version :: pls help

en.vvsviaggi.it : how to proceed? error message: An error occurred. Sorry, the page you are looking for is currently unavailable. Please try again later. If you are the system administrator of this resource then you should check the error log for details. Faithfully yours, nginx.

Hi, Just checked your original website but it is not available. Please fix the issue and create cname records for the languages which you want to use. That can happen if your server doesn't reply to us in a timely manner. The timeout is set to 5 seconds. Please check the first request load time of your website.

the original website www.vvsviaggi.it is 100% working!! Pls help us. Thanks

Hi, Please check your page response time. If your it takes more than 5 seconds to get a response from your server for the first http request, then you will see that message. You can use pingdom to check the response time. http://dc588.4shared.com/download/laFjcOVj?tsid=20130627-135302-71bb831e

The website is OK: Website test results URL tested: http://www.vvsviaggi.it Test performed from: New York, NY Test performed at: 2013-06-27 14:10:57 (GMT +00:00) Resolved As: 151.1.232.59 Status: OK Response Time: 1.991 sec DNS: 0.272 sec Connect: 0.155 sec Redirect: 0.000 sec First byte: 0.461 sec Last byte: 1.103 sec Size: 272767 bytes Pls let me now how to proceed

Hi, When you do nslookup vvsviaggi.it it doesn't find an IP address assigned to it. You are using www.vvsviaggi.it, if you are not able to add IP address for your vvsviaggi.it, so we can open it http://vvsviaggi.it then let us know to change your license to use www prefix.

dear Edvard, pls use www prefix Thank you

OK, now it should be fine.

It seems not to translate at all http://en.vvsviaggi.it/default.asp?scheda=14261

I have checked and everything seems to be translated. If you have other questions please open a new support ticket. Thank you!