(HELP) server DNS address could not be found

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(HELP) server DNS address could not be found

Postby kherogen » Fri Feb 17, 2017 2:30 pm

Hi,

Can someone help me , i already setting my DNS CNAME (on CPanel) but the server DNS address still could not be found.

this is my link -> id.webdisain.com/batikindraloka
original link -> webdisain.com/batikindraloka
already following the guide for wordpress setup but still can't access the dns with sub-domain. (currently using "custom package" still trial for 15 days).

Regards
kherogen
 
Posts: 9
Joined: Fri Feb 17, 2017 2:25 pm

Re: (HELP) server DNS address could not be found

Postby Yana » Fri Feb 17, 2017 5:06 pm

Hi,
Can you send me the screenshot of your DNS CNAME records by email ([email protected])?
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Re: (HELP) server DNS address could not be found

Postby kherogen » Mon Feb 20, 2017 6:45 am

Hi, Could you check your inbox, already mail you. Thanks
kherogen
 
Posts: 9
Joined: Fri Feb 17, 2017 2:25 pm

Re: (HELP) server DNS address could not be found

Postby kherogen » Mon Feb 20, 2017 12:32 pm

Hi there,

It's already working but when i change my language id.webdisain.com/batikindraloka , all icon link became broken.. Is there any ways to fix it?

And also when i check console log there are too many errors.. It shown this error :

"Access to Font at 'http://webdisain.com/batikindraloka/wp-content/themes/basel/fonts/fontawesome-webfont.woff?v=4.6.3' from origin 'http://id.webdisain.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://id.webdisain.com' is therefore not allowed access. "

Regards
kherogen
 
Posts: 9
Joined: Fri Feb 17, 2017 2:25 pm

Re: (HELP) server DNS address could not be found

Postby Yana » Mon Feb 20, 2017 1:46 pm

Hi,

Please add the following lines to your .htaccess to fix the problem.

<FilesMatch "\.(ttf|ttc|otf|eot|woff)$">
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin "*"
</IfModule>
</FilesMatch>
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Re: (HELP) server DNS address could not be found

Postby kherogen » Tue Feb 21, 2017 7:34 am

Hi,

Nice it's working perfectly now.

Btw i have another question, what happen if i change my domain? i need to rebuy the package or i just need to contact gtranslate Customer Service to change the domain setting or something?

Regards
kherogen
 
Posts: 9
Joined: Fri Feb 17, 2017 2:25 pm

Re: (HELP) server DNS address could not be found

Postby Yana » Tue Feb 21, 2017 1:30 pm

Hi,
If you want to change the domain name let us know and we will change the license.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Re: (HELP) server DNS address could not be found

Postby kherogen » Wed Feb 22, 2017 5:42 am

Hi,

oh okay, where i'm supposed to send the notice? And if the domain change is the editted language still exist or need to be edit again?

Regards
kherogen
 
Posts: 9
Joined: Fri Feb 17, 2017 2:25 pm

Re: (HELP) server DNS address could not be found

Postby Yana » Wed Feb 22, 2017 2:52 pm

Hi,
You should use contact form on our homepage to create a support ticket. If you change the domain name you will see edited texts.
Regards,

Yana Ghahramanyan - GTranslate Team

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Yana
 
Posts: 4318
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Re: (HELP) server DNS address could not be found

Postby kherogen » Fri Feb 24, 2017 6:24 am

Hi,

So no need to worry if the domain change it will affect the web and editted text before, right?

Regards
kherogen
 
Posts: 9
Joined: Fri Feb 17, 2017 2:25 pm

Re: (HELP) server DNS address could not be found

Postby Yana » Fri Feb 24, 2017 6:12 pm

Hi ,

There is no need to worry about that.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Re: (HELP) server DNS address could not be found

Postby kherogen » Mon Feb 27, 2017 8:02 am

Hi,

Ok thanks for the answer :D

Regards
kherogen
 
Posts: 9
Joined: Fri Feb 17, 2017 2:25 pm

Re: (HELP) server DNS address could not be found

Postby Yana » Mon Feb 27, 2017 12:46 pm

You are welcome!
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Joined: Thu Jan 12, 2012 6:21 pm

Re: (HELP) server DNS address could not be found

Postby kherogen » Mon Feb 27, 2017 2:15 pm

Hi,

How can I cancel the trial version? because i want to change the paypal account.

Regards
kherogen
 
Posts: 9
Joined: Fri Feb 17, 2017 2:25 pm

Re: (HELP) server DNS address could not be found

Postby Yana » Mon Feb 27, 2017 2:16 pm

Hi,
You can login to your paypal account , cancel the subscription and subscribe with the new account.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
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Yana
 
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