License Problem - Site Shutdown

djad · by **djad** » Thu Mar 07, 2013 12:14 am

Hello, can you please have a look on http://albania-hotelantag.com/
It says
"You don't have appropriate license for your albania-hotelantag.com. Please purchase GTranslate Pro license or go back."

Site is not reachable.
Thx for Help

Yana · by **Yana** » Thu Mar 07, 2013 6:36 pm

Hi,
Your license is active. This can happen if your server has a temporary connection issue with our server.

djad · by **djad** » Thu Mar 07, 2013 8:31 pm

Ok, it works again.

Yana · by **Yana** » Thu Mar 07, 2013 9:16 pm

You're welcome!

Timkom · by **Timkom** » Tue Mar 19, 2013 7:25 pm

Hello Yana,

i have the same probem with piano.de. Can you please check?

Yana wrote:Hi,
Your license is active. This can happen if your server has a temporary connection issue with our server.

Timkom · by **Timkom** » Tue Mar 19, 2013 7:28 pm

It only works when i do this: ?verify_license=1

Yana · by **Yana** » Tue Mar 19, 2013 11:28 pm

Hi,
Our servers are on a reliable network. I would recommend using monitoring tools to check your server availability.

sdmonad · by **sdmonad** » Wed Mar 20, 2013 2:26 pm

Hi

w e also have the same problem! It works when we set up ?verify_license=1

Pls fix this as soon as possible pls!

Rgds

sdmonad · by **sdmonad** » Wed Mar 20, 2013 2:33 pm

Ok now working again...

Yana · by **Yana** » Wed Mar 20, 2013 3:20 pm

Thank you for the information!

sdmonad · by **sdmonad** » Mon Mar 25, 2013 8:12 pm

We now again have the same problem on our site! http://www.monadsolutions.com

Can you please help or we have to make a refund of GT translate unfortunately..its urgent though our managers dont like we have problem with this translation tool to our site there..

Best regards!

sdmonad · by **sdmonad** » Mon Mar 25, 2013 8:15 pm

Hi,

not working again!

Got this error again..You don't have appropriate license for www.monadsolutions.com domain name. Please purchase GTranslate Pro license.

we have bought the license but it doesnt work again. Please help or we have to make a refund though it doesnt work to make/access the translation pages. Our managers dont have patient to have it like this..

this is the site: http://www.monadsolutions.com

Please help!

Rgds

Yana · by **Yana** » Mon Mar 25, 2013 11:42 pm

Hi,
I can see the plugin works properly. Can you please check and let me know if the problem, persists?

djad · by **djad** » Sun Apr 14, 2013 7:07 pm

Hello Yana,

i have again the same problem...
can you please have a look with the license?
http://albania-hotelantag.com/

if you click any language the sites shut doen and a license problem appears..
and if you came from google the a translates site you have a white site with the error message.
problem ist since 3 or 4 days...

Yana · by **Yana** » Mon Apr 15, 2013 3:31 am

Hi,
Your license is active. Please check again and let me know if the problem persists.

djad · by **djad** » Mon Apr 15, 2013 12:52 pm

thx yana

site is working now again

Yana · by **Yana** » Tue Apr 16, 2013 11:56 am

Thank you for the information.

License Problem - Site Shutdown

License Problem - Site Shutdown

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