long text problem

[Onuphriy]

Hi,

I am using the Pro version.

On my website http://home-vs.com/en I have a problem with long text parts. I have inserted <span> </span> into text to brake text for small blocks but there is nothing changes. Can You help me to solve this issue?

[Yana]

Hi,
Please make sure that gtranslate cache folder permission is 777. Also try to activate debug mode and check the gtranslate debug.txt file to understand the problem .
Please let me know as soon as it is active and I'll check.

[Onuphriy]

Hi,

Founded in /public_html/plugins/system/gtranslate/cache/. Changed to 777 but no changes. Turned on to debug mode

[Yana]

Hi,

It seems google blocked your IP address.

* About to connect() to translate.google.com port 80 (#0)
* Trying 74.125.232.142... * connected
* Connected to translate.google.com (74.125.232.142) port 80 (#0)
> GET /translate_a/t?client=a&text=%E2%82%AC+580.000&tl=en&sl=ru HTTP/1.1
User-Agent: Mozilla/5.0
Host: translate.google.com
Accept: */*

< HTTP/1.1 302 Found
< Location: http://ipv4.google.com/sorry/IndexRedir ... 7ifqcJDNj0
< Date: Wed, 15 Apr 2015 11:07:36 GMT
< Pragma: no-cache
< Expires: Fri, 01 Jan 1990 00:00:00 GMT
< Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
< Content-Type: text/html; charset=UTF-8
< Server: HTTP server (unknown)
< Content-Length: 420
< X-XSS-Protection: 1; mode=block
< X-Frame-Options: SAMEORIGIN
< Alternate-Protocol: 80:quic,p=0.5
<
* Connection #0 to host translate.google.com left intact
* Closing connection #0
Request: client=a&text=%E2%82%AC+580.000&tl=en&sl=ru

Are you using a shared hosting with a shared IP address? If that is the case Google can block your IP because of other sites on the same server with the same IP address. You may ask your hosting provider to move your site to a different server with a different IP address.

[Onuphriy]

Hi,

No, I use VDS, where are located another of my sites. Is my site blocked by google translate service or all of the google apps?

And why google translates another pages on this site and another site on this VDS (http://hola.estate works excellent)?

[Yana]

Hi,
If the page is already translated net time gtranslate loads the translated version from the local cache.
If hola.estate is also hosted on the same server try to add new content and check.